Microbiology Laboratory Operations Manager

2 weeks ago

Horsham, Pennsylvania, United States Matrix Sciences Full time

Job Summary: We are seeking a highly skilled and experienced Microbiology Laboratory Operations Manager to join our team at Matrix Sciences. The successful candidate will be responsible for leading and supporting daily laboratory operations in the Food Microbiology department, ensuring that they are sustainably staffed and that approved processes and systems are in place, maintained, and functional.

Key Responsibilities:

  • Organize and execute daily laboratory operations to ensure that resources are effectively scheduled to deliver on customer commitments in a way that is compliant with the quality system, established protocols, and procedures.
  • Ensure that client results are analyzed and approved by qualified individuals within established turnaround times, ensuring that traceability and documentation requirements are unfailingly met.
  • Support result interpretation and, when appropriate, involve other experts in the interpretation and communication of results.
  • Review and authorize test results, supporting sample analysis troubleshooting and client-specific requests.
  • Support Laboratory Manager and/or Director in laboratory operations by providing critical analysis of laboratory metrics, thorough investigation of quality issues, including effectiveness evaluation of corrective actions, suggestions for improvement, and support for planning and budgeting processes.
  • Ensure that all staff are trained in a way that supports the quality of work being produced and that all training is documented.
  • Ensure there is a plan to keep the laboratory staffed sustainably by developing succession plans and recruiting strategies are developed, implemented, and evaluated on an ongoing basis.
  • Monitor maintenance and calibration of laboratory equipment.
  • Engage the staff in the ongoing improvement of the laboratory, by involving them in changes being made and encouraging them to contribute their ideas. Support the qualification of any ideas with merit.
  • Develop staff by providing meaningful and constructive feedback on an ongoing basis and in the context of the performance review process. Ensure that policies with respect to performance reviews are strictly adhered to. Ensure that hire/fire/discipline practices are carried out in a fair, clear, and compliant way. Ensure the proactive involvement of management and HR in all appropriate cases.
  • Guide resolution of administrative, technical, or interpersonal problems. Seek support from within the organization for technical, quality, procedural, and any other issues.

Requirements:

  • Bachelor's degree in a related field and/or minimum 3 years of relevant industry experience.
  • Demonstrated ability to work with a team.
  • Positive outlook with the ability to adapt to a changing environment.

What We Offer:

  • Medical, dental, vision, 401(k), commuter benefits, short-term and long-term disability, accident and critical illness, life insurance, paid time-off, LifeLock protection, tuition reimbursement, and employee referral program.

Work Environment: This job operates in an office and laboratory environment. The role is not static and routinely involves standing or walking for the majority of the work shift. Periodic lifting of up to 10 pounds and infrequent lifting of up to 25 pounds will be required.

Travel: Minimal travel is expected for this position.

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