Pediatric Dental Receptionist

7 days ago


Baltimore, United States Growing Smiles Pediatric Dentistry Full time
Established multi-office pediatric dental practice seeking a full-time dental receptionist that wants to make a difference. As the first-line of customer service for all patients, you will have a large impact on children and their families. You will be part of a team that not only helps children feel better but also helps them to have a positive experience at the dentist.

Benefits include flexibility (no late nights or weekends), competitive salary, paid time off/holidays, and a diverse work environment with strong community culture.  
Requirements:
  • Working in a dental, medical, or healthcare office (preferred).
  • Experience with dental insurance plans is a plus.
  • Must have exceptional customer service skills.
  • Must have excellent phone and interpersonal skills.

Job Responsibilities:
  • Customer service - greet patients with a smile and caring attitude.
  • Respond to patient questions and concerns.
  • Answer phones, schedule appointments, check voicemail.
  • Be proactive in following up with cancellations/no-show appointments.
  • Receive payments and post them to patient accounts.

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