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Hospitality Attendant 1315924
2 weeks ago
RESPONSIBILITIES:
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
- Set-up all conference rooms for new/continuing meetings
- Ability to move & lift conference furniture up to 50 lbs.
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance related reports
- Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- Ensure the cleanliness of all office spaces to include open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipates customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- Conduct opening and closing walkthroughs when business requires
- Other duties as assigned
- Position requires occasional temporary work assignments at the NYC offices. In those cases, the cost of travel to NYC will be paid for by employer.
- A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
- The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
- Excellent listening and oral communication skills.
- Basic computer skills and knowledge of office technology / equipment.
- Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
- Discreet, ethical and committed to maintaining a high degree of confidentiality.
- A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
- Two to three years’ experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment.
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