Area Supervisor/Department Manager

1 month ago

SniABar Township, United States Ross Dress for Less Full time
Our values start with our people, join a team that values you

We are the nation’s largest off-price retailer with over 2,000 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:
  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry-leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company that is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy-to-shop environment. They ensure proper merchandise presentation and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of the building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups, and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting, and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with the Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

General Merchandising:
  • Ensures recovery, sizing, and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practices.
  • Responsible for receiving merchandise trucks when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on the sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed according to Company policy.
  • Responsible for merchandising of the department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance with the monthly presentation guidelines in the assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Ensures the Public View Monitor (PVM) system is maintained properly.
  • Conducts package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Front-End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy, and at the Front End, managing the line to expedite Customer wait time
  • Trains and coaches Associates on cash registers, shortage control policies, and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates? break schedule for backups, lunches, and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go-backs are expedited, properly scanned, security tagged, and ticketed.
  • Teaches all Associates the best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, 4-way features, and specialty racks.

Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for according to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

Administrative Duties as Assigned by Store Manager:
  • Ensures Cash pulls and bank deposits are conducted according to Company policy.
  • Responsible for front-end control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, registering Paid Outs/Ins, void approval, registering media, and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
  • Other duties as assigned by the Store Manager.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers, and PCs as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull, and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts the ability to regularly push, pull, and lift more than 20 lbs.

SUPERVISORY RESPONSIBILITIES:
  • Retail Associates.
  • Stockroom Leads (where applicable).

  • Production Supervisor

    6 days ago

    Bar Harbor, Maine, United States Denison Pharmaceuticals Full time

    Job SummaryDenison Pharmaceuticals is seeking a highly skilled Packaging Maintenance Supervisor to oversee the operation of packaging machinery and equipment. The ideal candidate will have a strong background in maintenance, leadership, and team management.Key ResponsibilitiesLeadership and SupervisionSet performance goals and deadlines in alignment with...

  • Supervisor, Account Management

    2 weeks ago

    Diamond Bar, United States Call the Car Full time $73,000 - $85,000

    Job DescriptionJob DescriptionSupervisor, Account Management – Diamond Bar CAFounded by a Doctor and a First Responder, Call the Car, is currently seeking a Supervisor, Account Management to join our team of exceptionally skilled and committed non-medical emergency transportation specialists. Since 2010, Call the Car has been dedicated to improving access...

  • Group Leader

    3 months ago

    Ohio Township, United States Vesuvius USA Full time

    Job DescriptionJob DescriptionPurpose: The Group Leader is responsible for the daily operation of all production, quality, paperwork, and maintenance in the Manufacturing, Quality, and Warehouse areas. This person has the responsibility to direct employees by using experience and knowledge of production methods, processes, equipment, safe practices, and...

  • Sales Manager

    5 days ago

    Bar Harbor, Maine, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Manager to join our Bakery Department team at Hannaford Supermarkets. As a Sales Manager, you will be responsible for effectively managing department operations to meet financial and sales goals, building associate and customer relations, and promoting a strong support of Hannaford's...

  • Customer Service Supervisor

    2 weeks ago

    Bar Harbor, Maine, United States Burlington Stores Full time

    Customer Service Supervisor Overview As a key member of our team, the Customer Service Supervisor plays a vital role in ensuring an exceptional shopping experience for our customers. This position requires strong leadership capabilities, a welcoming personality, and a passion for retail in a dynamic environment. Position Summary: In this role, you will work...

  • Machine Shop Supervisor

    1 week ago

    Shelby Township, United States Lincoln Electric Full time

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...

  • Property Operations Supervisor

    2 weeks ago

    Kapa‘a, Hawaii, United States Associa Full time

    Job OverviewPosition Title: Property Operations Supervisor Location: Not Specified Reports To: Board of Directors Collaborates With: Managing Agent Direct Reports: 2 Maintenance Technicians Position Summary: Associa is in search of a dedicated Property Operations Supervisor to manage the daily functions of the property. This position entails overseeing...

  • Housekeeping Operations Supervisor

    2 weeks ago

    Kapa‘a, Hawaii, United States Springboard Hospitality Full time

    Job OverviewLocationSpringboard HospitalityCompensation$25.00 per hourAbout UsSpringboard Hospitality is a distinguished third-party hotel management firm with over 30 years of experience in transforming lifestyle hotels across various locations. Our team is a vibrant mix of innovators, storytellers, and community leaders dedicated to enhancing the guest...

  • Machine Shop Supervisor

    1 week ago

    Shelby Township, United States Lincoln Electric Full time

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...

  • Machine Shop Supervisor

    5 days ago

    Shelby Township, United States Lincoln Electric Full time

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science,...

  • Regional SQR AEX Supervisor

    2 weeks ago

    N/A, United States Bechtel Full time

    Requisition ID: 278967   Relocation Authorized: None  Telework Type: Full-Time Telework  Work Location: Various Permanent Bechtel Office Locations Full-time telework, location is flexible, region is in the Western United States   Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000...

  • Area Sales Manager

    4 weeks ago

    Hamilton Township, United States Lennar Mortgage Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality...

  • Area Manager

    3 days ago

    West Bloomfield Township, Michigan, United States Radiant Technologies Full time

    Transforming the Future of Vision CareRadiant Technologies, a leading innovator in the field of soft contact lenses, is seeking a highly motivated and results-driven Territory Manager to join our team.We are a dynamic and forward-thinking company that combines cutting-edge technology with a passion for delivering exceptional customer experiences.As a...

  • Area Manager

    3 days ago

    West Bloomfield Township, Michigan, United States Radiant Technologies Full time

    Transforming the Future of Contact LensesRadiant Technologies, a leading innovator in the contact lens industry, is seeking a highly motivated and results-driven Territory Manager to join our team in the Stuttgart area.We are a dynamic and forward-thinking company that combines cutting-edge technology with a passion for delivering exceptional customer...

  • Production Operations Manager

    3 days ago

    Bar Harbor, Maine, United States Calise Bakery Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Production Operations Manager to join our team at Calise Bakery. As a key member of our management team, you will be responsible for leading the operations departments of our production and packaging lines, ensuring compliance with the highest standards of safety, food safety,...

  • Packaging Maintenance Supervisor

    5 days ago

    Bar Harbor, Maine, United States Denison Pharmaceuticals Full time

    Job SummaryDenison Pharmaceuticals is seeking a highly skilled Packaging Maintenance Supervisor to oversee the operation of packaging machinery and equipment. The ideal candidate will have a strong background in mechanical maintenance, leadership, and team management.Key ResponsibilitiesEnsure the proper operation of packaging machinery and equipmentOversee...

  • Supervisor Clinic RN

    4 weeks ago

    N/A, United States Pacific Medical Centers Full time

    Description The RN Supervisor will oversee the Cardiology and Pulmonology nurses. The nurses are located at 3 different locations, depending on the day. Therefore, the RN Supervisor will be required to round with their staff, in-person occasionally, requiring travel primarily to Canyon Park, First Hill, and Renton locations. The RN Supervisor will...

  • Supervisor Clinic RN

    2 months ago

    N/A, United States Pacific Medical Centers Full time

    Description The RN Supervisor will oversee the Cardiology and Pulmonology nurses. The nurses are located at 3 different locations, depending on the day. Therefore, the RN Supervisor will be required to round with their staff, in-person occasionally, requiring travel primarily to Canyon Park, First Hill, and Renton locations. The RN Supervisor will...

  • RN Supervisor

    3 days ago

    Piscataway Township, United States Morph Enterprise LLC Full time

    Job Title: RN SupervisorLocation: Accelerate PiscatawayShift: Day ShiftHourly Rate: $60Position Overview:Accelerate Piscataway is seeking a dedicated and experienced RN Supervisor to join our team. As an RN Supervisor you will play a crucial role in overseeing the nursing staff and ensuring the delivery of highquality patient care. This position offers a day...

  • Maintenance Supervisor

    1 day ago

    Diamond Bar, United States Harbor Group Management Company Full time

    Maintenance Supervisor (100-299 Units) Job Title: Maintenance Supervisor (100-299 Units) Division: Multifamily Status: Non - Exempt JOB SUMMARY : In the Maintenance Supervisor role, you will be responsible for performing, supervising, and coordinating service functions to ensure the efficient upkeep of the buildings and property. ESSENTIAL DUTIES...