Director of Spa
1 month ago
Salary: $75K + Commission
Location: Elgin, IL area
Key Responsibilities:
- Lead and oversee all aspects of spa operations, ensuring the delivery of exceptional services in massage, skincare, facials, and waxing.
- Develop and implement strategic plans to enhance service offerings, increase client satisfaction, and drive revenue growth.
- Manage and mentor a team of spa professionals, fostering a collaborative and high-performance work environment.
- Maintain the highest standards of service quality and client care, ensuring consistency across all treatments.
- Collaborate with marketing teams to develop promotional strategies and increase client acquisition and retention.
- Oversee budget management, inventory control, and vendor relationships for optimal resource utilization.
- Innovate and integrate new spa treatments and services, staying abreast of industry trends and emerging technologies.
Required Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or equivalent experience.
- A minimum of 5 years of experience in the spa or wellness industry, with at least 3 years in a leadership role.
- Strong expertise in massage therapy, skincare, facials, and waxing.
- Proven track record of successful team management and operational efficiency in a luxury spa setting.
- Excellent communication and interpersonal skills, with a focus on client service excellence.
Preferred Skills:
- Certification as a Spa Director / Manager or equivalent professional qualifications.
- Membership in professional associations, such as the International Spa Association (ISPA) or the American Massage Therapy Association (AMTA).
- Experience with innovative spa technologies and holistic wellness practices.
Benefits:
- Competitive salary with bonus potential
- Comprehensive health and wellness benefits package.
- Professional development opportunities and support for continuing education.
- Access to spa facilities and discounts on spa services.
Join our team as a Spa Director and lead our commitment to delivering unparalleled wellness experiences. We are seeking a visionary leader to elevate our spa services and inspire our team to achieve new heights of excellence.
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