START Program Director

1 month ago

Pittsburgh, United States Resources for Human Development Full time $85,000
Are you looking for an opportunity to make a positive impact on people’s lives? RHD is seeking a Program Director for it’s START program in Allegheny County. RHD offers a generous benefits package, and this position pays an annual salary of $85,000 PLUS a sign-on bonus of $2,000 ($1000 paid upon successful completion of 90 days, $1000 paid upon successful completion of 180 days). 

Position Summary:START stands for Systemic, Therapeutic, Assessment, Resources, and Treatment. Our goal is to provide stability and prevent disruptive crises in participants’ lives. Services are provided 24/7 on-site or remote for crisis response and consultation. The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations.  
What We Offer You:
  • Commitment to maintaining a values-based and trauma-informed environment for all
  • Comprehensive health care coverage including medical, eye, and dental for qualifying staff
  • Retirement savings plan
  • Generous paid time off
  • On-the-job training

What You’ll Love About RHD:Commitment to Values: We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all our partners and those we serveDedication to Wellness: We value and prioritize our employees’ mental, physical, and emotional health by providing free, online fitness classes, nutrition services, counseling sessions, and webinars on various health-related topicsInvestment in Growth: We offer programs and workshops to our staff that support furthering education and the development of leadership skills
Essential Duties and Functions:Leadership, Staff Management and Organizational Strategy  
  • Supervises program staff maintains an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD's values are recognized and rewarded. 
  • Ensure that the program team is knowledgeable about the corporate strategic and service line operational initiatives and provides an understanding of each initiative and how it relates to directly to their program.  
  • Develops and monitors program using metrics to ensure quality staff support, oversight, and development throughout the program. 
  • Oversees and participates in the recruitment, hiring, training, evaluation and disciplinary process for all employees.     
  • Ensures program is filling staffing vacancies in partnership with the HR Team. 
  • Serves as liaison to community network partners
  • Establishes community linkages
  • Chair and coordinate the START Advisory Council

Quality Assurance:
  • Collaborate with the Service line Clinical Directors to ensure that services are trauma informed, person centered and ensuring that the recognized best practices, including Evidence Based Practices are implemented.  
  • Collaborate with the  Quality Assurance Team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives. 
  • Ensures that all individuals have current and appropriate ISP’s or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence and/or recovery possible.  

Finance, Development, and Other Operations: 
  • Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy.  Assists in the resolution of outstanding/unpaid services and claims. 
  • Oversees and authorizes program financial processes, expenditures and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures. 
  • Communicate funder/government information to program team to ensure understanding and compliance and attend local funder/government meetings, as requested by Regional Director. 
  • Monitor and ensure all required, regulatory documentation is complete, accurate and submitted in a timely manner.

Required Qualifications:
  • A minimum of a master’s degree in social work, psychology, counseling, or other human service field with 2 years’ experience working with people with IDD and mental health needs
  • 2 years supervisory experience
  • Experience collaborating with community service systems
  • Must be a certified START Coordinator or can complete the START Coordinator certification process within 6-12 months of hiring 
  • Prior experience as a START Coordinator and/or START clinical team leader preferred
  • Ability to effectively use computers, pertinent technology, and mobile devices .
  • Ability to effectively communicate both verbally and in written form .
  • Ability to support and implement RHD values and beliefs .
  • Ability to engage clients and staff in effective, therapeutic, and healthy interactions .
  • Criminal record clearances, as dictated by the assigned programs .

Program Summary:PA START Allegheny is a specialized mental health support service for individuals with intellectual and developmental disabilities (IDD) and behavioral health needs. START stands for Systemic, Therapeutic, Assessment, Resources, and Treatment. Our goal is to provide stability and prevent disruptive crises in participants’ lives. With trained experts in IDD and mental health, we adopt a strengths-based perspective. Participants typically engage with START for 12-18 months. START is a little different than other services (respite, intensive in-home). What sets us apart is our collaboration with various providers (schools, healthcare providers, psychiatrists, etc.) to align goals and support systems. We do not replace existing providers. Our aim is to enhance the system of care and help providers understand how to support individuals with complex needs, even after their involvement with START ends.
Requirements:Resources for Human Development is an equal opportunity employer. 
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

About Resources for Human Development:

RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee

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