Scheduling Specialist

1 month ago

tempe, United States American Vision Partners Full time

At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.


At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees



OVERVIEW

As a Scheduling Specialist, you’ll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments.


RESPONSIBILITIES

  • In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service
  • Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location
  • Minimum goal achievement based on monthly review of various metrics and expected requirements
  • Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients
  • Focused and open to learning new skills to take on various roles based on business needs


QUALIFICATIONS

  • High School diploma or equivalent
  • Ability to navigate custom computer software and internal systems - NextGen experience a plus
  • Experience in medical office including insurance knowledge highly desirable
  • Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
  • Excellent verbal and written communication skills; with the ability to show empathy and active listening skills
  • Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism
  • Bilingual in Spanish highly preferred but not required



BENEFITS & PERKS

Your health, happiness and your future matters At AVP, we offer everything medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401k, paid holidays plus PTO, sick time, opportunity for growth, and much more

  • Scheduling Specialist

    1 month ago

    Tempe, United States American Vision Partners Full time

    At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal...

  • Field Maintenance Specialist

    1 month ago

    Tempe, Arizona, United States Circle K Full time

    Job SummaryAs a Field Maintenance Specialist at Circle K, you will be responsible for performing general maintenance and preventative maintenance on building and other C-store equipment. Your duties will include performing any general maintenance activities as requested, pressure washing, painting, and other related work. You will also be responsible for...

  • Senior Care Specialist

    2 weeks ago

    Tempe, Arizona, United States Senior Helpers - Tempe Full time

    Senior Helpers - Tempe is seeking a compassionate and reliable Senior Care Specialist to provide in-home care services for our elderly clients. As a Senior Care Specialist, you will be responsible for providing personal care, meal preparation, companionship, medication reminders, and light housekeeping services to our clients.Responsibilities:Personal care,...

  • Transportation Specialist

    4 weeks ago

    Tempe, United States Insight Global Full time

    Job DescriptionJob DescriptionTransportation SpecialistLocation: Tempe AZ 85284 – HYBRID after first 2 weeks of onsite training*Client is returning fully onsite starting in January 2025!Duration: 4 month contract with potential for extensions and permanent conversionSchedule: Schedule WILL fall over both weekend days - candidates must be ok with any of the...

  • Home Caregiver Specialist

    1 month ago

    Tempe, Arizona, United States Senior Helpers Full time

    We are seeking a dedicated and compassionate Home Caregiver Specialist to join our team at Senior Helpers. Our company is committed to providing exceptional care and support to seniors in their own homes.As a Home Caregiver Specialist, you will have the opportunity to make a meaningful difference in the lives of our clients and their families. You will be...

  • Transportation Specialist

    2 months ago

    Tempe, United States Insight Global Full time

    What: Transportation Specialists (Customer Support)Where: Tempe, AZTraining first 5 weeks. First 2 weeks will be onsite Mon-Fri 8 – 4:30, then hybridSchedule: After training, schedule WILL fall over both weekend days - candidates must be ok with any of the following schedules: Wed-Sun or Thurs-Mon, Fri-Tues. Hours: must be OK starting as early as 6 AM and...

  • Transportation Specialist

    1 month ago

    tempe, United States Insight Global Full time

    What: Transportation Specialists (Customer Support)Where: Tempe, AZTraining first 5 weeks. First 2 weeks will be onsite Mon-Fri 8 – 4:30, then hybridSchedule: After training, schedule WILL fall over both weekend days - candidates must be ok with any of the following schedules: Wed-Sun or Thurs-Mon, Fri-Tues. Hours: must be OK starting as early as 6 AM and...

  • Call Center Specialist

    1 month ago

    tempe, United States Insight Global Full time

    Client: to be released via phone callRole: 3 different openings (gate management agent, transportation specialist & shipping agent)Duration: 4 month contract with extensions - permanent conversion based on performance!Pay Rate: $20.82 per hourShift: multiple shift options that will be discussed via phone callLocation: Tempe, AZMust Haves:Excellent...

  • Call Center Specialist

    1 month ago

    Tempe, United States Insight Global Full time

    Client: to be released via phone call Role: 3 different openings (gate management agent, transportation specialist & shipping agent) Duration: 4 month contract with extensions - permanent conversion based on performance! Pay Rate: $20.82 per hour Shift: multiple shift options that will be discussed via phone call Location: Tempe, AZ Must Haves: Excellent...

  • Authorization/Referral Specialist

    1 week ago

    Tempe, United States TEKsystems Full time

    *Authorization/Referral Specialist**Fully in office in Tempe, AZ! * *You'll enjoy...* *Competitive Pay* - $23.25 *Opportunity to work for growing healthcare company!* * * *Schedule - Must be available to work a set schedule between Monday- Sunday 8am- 7:00pm ( will be working a set schedule of 5 day work week with 8 hour shifts ) * *A day in the role...* *...

  • Tax Specialist Supervisor

    2 days ago

    Tempe, United States Jobot Full time

    A growing non-profit is partnering with one of the largest tax companies during tax season.This Jobot Consulting Job is hosted by: Kirk MorganAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $30 - $35 per hourA bit about us:A non-profit that provides opportunity for all.Why join us?A non-profit that provides...

  • Tax Specialist Supervisor

    3 days ago

    Tempe, United States Jobot Full time

    A growing non-profit is partnering with one of the largest tax companies during tax season.This Jobot Consulting Job is hosted by: Kirk MorganAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $30 - $35 per hourA bit about us:A non-profit that provides opportunity for all.Why join us?A non-profit that provides...

  • Tax Specialist Supervisor

    4 days ago

    Tempe, United States Jobot Full time

    Job DescriptionJob DescriptionA growing non-profit is partnering with one of the largest tax companies during tax season.This Jobot Consulting Job is hosted by: Kirk MorganAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $30 - $35 per hourA bit about us:A non-profit that provides opportunity for all.Why join...

  • Transportation Specialist

    4 weeks ago

    Tempe, United States Insight Global Full time

    An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...

  • Transportation Specialist

    4 weeks ago

    tempe, United States Insight Global Full time

    An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...

  • Transportation Specialist

    3 weeks ago

    Tempe, United States Insight Global Full time

    An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...

  • Transportation Specialist

    4 weeks ago

    tempe, United States Insight Global Full time

    An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this company’s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping...

  • Transportation Specialist

    3 weeks ago

    tempe, United States Insight Global Full time

    Insight Global is hiring 12+ Customer Service Specialist to support our team in Tempe, AZThe main requirements for this role are:Customer Service, support, or phone support experience and/or tremendous professionalismComfortable working 1st or 2nd shift Ability to multi-taskReliable, punctual, and professional Detailed logistics:On-site requirements, must be...

  • Transportation Specialist

    3 weeks ago

    tempe, United States Insight Global Full time

    Insight Global is hiring 12+ Customer Service Specialist to support our team in Tempe, AZThe main requirements for this role are:Customer Service, support, or phone support experience and/or tremendous professionalismComfortable working 1st or 2nd shift Ability to multi-taskReliable, punctual, and professional Detailed logistics:On-site requirements, must be...

  • Transportation Specialist

    3 weeks ago

    Tempe, United States Insight Global Full time

    Insight Global is hiring 12+ Customer Service Specialist to support our team in Tempe, AZThe main requirements for this role are:Customer Service, support, or phone support experience and/or tremendous professionalismComfortable working 1st or 2nd shift Ability to multi-taskReliable, punctual, and professional Detailed logistics:On-site requirements, must be...