ICON Consultants, LP | IT Support Analyst SAP S4

2 weeks ago


tulsa, United States ICON Consultants, LP Full time

IT SUPPORT ANALYST

***NO C2C***

CONTRACT LENGTH: 6 to 18 months (Contract to Hire)

CONVERSION TO FTE: Current plan is yes, contingent on performance and role fit

EXPECTED START DATE: January 13th, 2025

SHIFT: Day Shift, 8 hours per day

WORK ARRANGEMENT: Hybrid Remote (approximately 85 percent remote; occasional on-premises visits may be required)


KEY RESPONSIBILITIES:

Provide vertical application support through the Service-Now incident group, addressing user-submitted issues related to the internal applications suite for PSL.

Work collaboratively with the escalation team and developers to resolve complex technical issues.

Analyze procedural transactions to identify failures and recommend appropriate remediation steps.

Maintain a high level of customer service and effectively engage with internal and external customers.

Participate in defining support processes and procedures, producing reports and metrics as required.

Support team objectives by completing related tasks as directed.


TOP THREE SKILLS REQUIRED:

Analytical Skills: Ability to analyze procedural transactions to identify failures and advise on remediation steps.

Adaptability: Capable of functioning in a fast-paced environment and shifting focus between various issues while awaiting external assistance.

Customer Service Skills: Strong interpersonal skills to effectively assist and communicate with users.


QUALIFICATIONS:

Education: Typically acquired through an undergraduate degree in Computer Science, Management Information Systems, or equivalent work experience.

Experience: Minimum of 1 year in Information Technology, including experience in customer support; experience in a software development environment is beneficial but not necessary.

Language Skills: Bilingual in English and Spanish is essential.

Location: Candidate must be located in the Tulsa area.


ADDITIONAL REQUIREMENTS:

Some knowledge of SAP S4 is beneficial, though not mandatory.

Basic PC/LAN knowledge for daily troubleshooting tasks.

Ability to work under direct supervision while assisting others as needed.

This role plays a crucial part in ensuring the effective operation of IT support processes and contributes to the overall success of the organization by addressing and resolving user issues efficiently.



  • Tulsa, United States ICON Consultants, LP Full time

    IT SUPPORT ANALYST***NO C2C***CONTRACT LENGTH: 6 to 18 months (Contract to Hire)CONVERSION TO FTE: Current plan is yes, contingent on performance and role fitEXPECTED START DATE: January 13th, 2025SHIFT: Day Shift, 8 hours per dayWORK ARRANGEMENT: Hybrid Remote (approximately 85 percent remote; occasional on-premises visits may be required)KEY...


  • Tulsa, United States Paladin Consulting Full time

    Paladin Consulting is currently hiring a Bilingual Customer Support Analyst to join our team working onsite at our client's office located in Tulsa, OK. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: Bilingual Customer Support Analyst...


  • Tulsa, United States Ingredion Full time

    TITLE: Jr. Analyst, Accounts Receivable and CollectionsLOCATION: Tulsa, OKREPORTS TO: Associate Manager, Accounts Receivable & CollectionsIngredion is hiring a JR Analyst, Accounts Receivable & Collections that will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. In this role, you will...


  • Tulsa, United States Ingredion Full time

    TITLE: Jr. Analyst, Accounts Receivable and CollectionsLOCATION: Tulsa, OKREPORTS TO: Associate Manager, Accounts Receivable & CollectionsIngredion is hiring a JR Analyst, Accounts Receivable & Collections that will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. In this role, you will...


  • Tulsa, Oklahoma, United States System One Full time

    SAP Super User RoleSystem One is a leading staffing agency assisting a Tulsa-based manufacturing client in finding an experienced SAP Super User with a strong background in accounting and manufacturing. The ideal candidate will be responsible for optimizing SAP processes and supporting users related to inventory and job costing.The successful candidate will...

  • Technical Consultant

    2 months ago


    Tulsa, United States Provident IT Partners Full time

    Provident IT Partners is an IT Staffing firm dedicated to serving clients with their essential technology resource needs.We have a client seeking a Technical Consultant to work as part of their Services team. In this role, you will perform software installations and value-added Services to their growing client-base. The Technical Consultant will utilize...

  • SAP Super User

    1 month ago


    Tulsa, United States System One Full time

    SAP Super User (Finance) System One is assisting a Tulsa manufacturing client with a search for an SAP Super User with a strong accounting background and manufacturing experience. The ideal candidate will take ownership of inventory and job cost reporting. Responsibilities: Optimize SAP processes and support users as it relates to inventory and job...

  • SAP Super User

    2 months ago


    Tulsa, United States System One Full time

    SAP Super User (Finance)Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. System One is assisting a Tulsa manufacturing client with a search for an SAP Super User with a strong accounting background and manufacturing experience. The ideal candidate will take ownership of inventory and job...


  • Tulsa, Oklahoma, United States ICON MEDICAL NETWORK Full time

    About ICON MEDICAL NETWORKOur mission-driven client, part of the esteemed ICON MEDICAL NETWORK, is seeking an accomplished General Dentist to join their team. This dynamic role offers a unique chance to work with children aged 6 months to 20 years, providing exceptional care and building lasting relationships.Competitive CompensationThe compensation package...

  • Sales Consultant

    1 month ago


    Tulsa, United States CarMax Full time

    7191 - Tulsa - 9131 S Memorial Dr, Tulsa, Oklahoma, 74133CarMax, the way your career should be! Driven by the desire to provide an iconic customer experienceAt CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order...


  • Tulsa, Oklahoma, United States System One Full time

    Job SummaryWe are seeking a highly skilled SAP Super User with a strong accounting background and manufacturing experience to join our team at System One. As an integral part of our client's operations, you will be responsible for taking ownership of inventory and job cost reporting.About the RoleThis is an exciting opportunity to utilize your expertise in...


  • Tulsa, Oklahoma, United States Starcom consulting limited Full time

    Job OverviewWe are seeking an experienced IT Analyst to join our team at Starcom Consulting Limited. This is a fantastic opportunity for individuals looking to advance their career in technical support and service delivery.


  • Tulsa, Oklahoma, United States Paladin Consulting Full time

    About the RoleWe are looking for a highly skilled Bilingual Customer Support Analyst to join our team at Paladin Consulting. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and...


  • Tulsa, Oklahoma, United States ICON MEDICAL NETWORK Full time

    Company OverviewTulsa is a dynamic city known for its cosmopolitan designs and Southern hospitality. The ICON MEDICAL NETWORK has made it their mission to provide high-quality dental care to the community.Salary and BenefitsThis lucrative position offers an estimated annual salary of $250,000-$300,000, with opportunities for production-based bonuses. A...

  • Financial Analyst

    2 weeks ago


    Tulsa, United States Hubbell Incorporated Full time

    Job OverviewStep into the spotlight with this high-profile Financial Analyst role!Are you ready to dive deep into the world of financial data and emerge with insights that drive business success? We are looking for a dynamic individual to aid in financial reporting, forecasting, and strategic planning that shapes our company‘s future.A Day In The...


  • Tulsa, Oklahoma, United States Starcom consulting limited Full time

    **Job Description**We are seeking a highly skilled IT Analyst to join our team at Starcom Consulting Limited. The successful candidate will be responsible for providing technical support to employees, evaluating existing systems and processes, maintaining accurate documentation, and communicating insights and recommendations to stakeholders.The ideal...


  • Tulsa, Oklahoma, United States HoganTaylor LLP Full time

    Job Title: Senior Financial Analyst">About HoganTaylor LLP:HoganTaylor LLP is a professional services firm that provides audit, tax, and consulting services to clients across various industries.Salary: $100,000 - $130,000 per yearJob Description:We are seeking an experienced Senior Financial Analyst to join our team. The ideal candidate will have 5-7 years...

  • Product Owner

    23 hours ago


    Tulsa, United States Cognizant Full time

    Product Owner with Merchandising Experience Retail Consulting Locations: Tulsa, OK ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative...


  • Tulsa, United States System One Full time

    System One is looking for a motivated and talented Application/Systems Analyst to join our client in Tulsa, OK. The ideal candidate is a self-starter with a background in engineering and engineering/design applications. This is a full-time hybrid role in Tulsa, Oklahoma. Successful candidates must be able to provide proof of ability to work in the...


  • Tulsa, United States Ingredion Full time

    As a Sr. Analyst in Credit and Risk Management you'll be at the heart of executing our Credit, Risk Management, and Collections strategy, ensuring we deliver exceptional service to our customers. Your work will align with Ingredion's Customer Experience commitments, which are responsive, empathetic, proactive, and innovative.As a Sr. Analyst, you'll play a...