Credit and Collections Professional CO

4 days ago

Westminster, United States Talentburst Full time
Title: Credit and Collections Analyst

Increase your chances of an interview by reading the following overview of this role before making an application.
Location: Hybrid at Westminster, CO office (T/W/TH in office, M/F at home (Candidate will need to go into the office every day for the first few weeks for training)
Duration: 4 Months Contract with possible hire
Hours: office hours are varied; they can start anywhere between 7:00am - 8:00am
Interview process: 1st round via Zoom & 2nd round in-person
The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, has a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.
Top skills:
1. The type of personality that can handle stress, resolve issues, and work well with others
2. Credit & Collections background in B2B collections - minimum 5-10 years
3. Willingness to learn - we get candidates that believe they know it all already - they don't
4. Willingness to dig into issues and resolve them - full cycle credit & collections
5. Nice-to-have: someone who speaks Spanish
Responsibilities:
  • End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.
  • Majority of time will be spent on collection activities: calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
  • Process credit applications and approve/recommend credit limits
  • Review of sales orders on credit hold for approval from hold
  • A/R account reconciliation
  • Dispute management
  • Process credit card transactions and monitor monthly auto-paying activity
  • Contact with customers via telephone as well as balanced use of e-mail
  • Log all customer contacts and collection activities into collection software system
  • Make recommendations on monthly bad debt reserves
  • Be an advocate for the customer by liaising between applicable Trimble business units (BU's), the
  • Order-to-Cash team, and the customer
  • Ensure a smooth process flow while maintaining a high level of customer service
  • Manage risk by creatively driving win/win situations between Trimble and customers
  • Third party agency collection placement and bankruptcy processes and documentation
  • Produce reports as requested by the CMA or any other internal customers such as BU controllers
  • Participate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companies
  • Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
  • All other duties as assigned
Skills:
  • Experience: 5+ years of related experience in credit & collections, customer service showing increasing responsibilities
  • Portfolio management experience in a publicly traded company with significant end-user sales activities
  • Strong analytical, math, and account reconciliation skills
  • Experience with Oracle, NetSuite, and GetPaid preferred
  • Expert level ability in Microsoft office and Google Sheets, Docs, Slides
#TB_EN

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