Atlantic Group | Director of Information Technology | boston, ma

1 day ago


boston, United States Atlantic Group Full time

Director of Information Technology


Main Responsibilities:

  • Develop and execute a comprehensive technology strategy that supports business objectives.
  • Collaborate with cross-functional teams to identify and prioritize technology initiatives that deliver value to the business.
  • Manage daily operations of the IT department and ensuring support to restaurant systems.
  • Provide guidance and management for the creation of support, testing, and change management processes for the POS/BOH environment to minimize operational risk while providing maximum transparency to stakeholders.
  • Manage our IT services provider, establishing and maintaining SLA windows and escalation practices for all critical systems and processes.
  • Manage vendor relationships and negotiate contracts for technology solutions and services.
  • Oversee the design, development, and implementation of technology solutions that drive operational efficiency, improve customer experience, and increase revenue.
  • Ensure that technology solutions are secure, reliable, and scalable.
  • Develop and manage the technology budget, ensuring that resources are allocated effectively to meet business needs.


Requirements:

  • Bachelor’s degree in computer science, Information Systems, or a related field.
  • 5+ years of experience in technology leadership roles, preferably in the restaurant or hospitality industry.
  • Proven track record of developing and executing technology strategies that drive business results.
  • Experience managing a team of technology professionals.
  • Strong understanding of restaurant operations and customer experience.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams.
  • Knowledge of emerging technologies and trends in the restaurant and hospitality industry.



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