Atlantic Group | Director of Information Technology | boston, ma
1 day ago
Director of Information Technology
Main Responsibilities:
- Develop and execute a comprehensive technology strategy that supports business objectives.
- Collaborate with cross-functional teams to identify and prioritize technology initiatives that deliver value to the business.
- Manage daily operations of the IT department and ensuring support to restaurant systems.
- Provide guidance and management for the creation of support, testing, and change management processes for the POS/BOH environment to minimize operational risk while providing maximum transparency to stakeholders.
- Manage our IT services provider, establishing and maintaining SLA windows and escalation practices for all critical systems and processes.
- Manage vendor relationships and negotiate contracts for technology solutions and services.
- Oversee the design, development, and implementation of technology solutions that drive operational efficiency, improve customer experience, and increase revenue.
- Ensure that technology solutions are secure, reliable, and scalable.
- Develop and manage the technology budget, ensuring that resources are allocated effectively to meet business needs.
Requirements:
- Bachelor’s degree in computer science, Information Systems, or a related field.
- 5+ years of experience in technology leadership roles, preferably in the restaurant or hospitality industry.
- Proven track record of developing and executing technology strategies that drive business results.
- Experience managing a team of technology professionals.
- Strong understanding of restaurant operations and customer experience.
- Excellent communication, interpersonal, and leadership skills.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- Knowledge of emerging technologies and trends in the restaurant and hospitality industry.
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