Vice President, Commercial Services– Lifestyle Group

3 weeks ago

Chicago, United States Hyatt Full time
Organization- Hyatt Corporate Office, Chicago
Summary
The Opportunity
The VP of Lifestyle Commercial will grow their career within Hyatt’s newly launched lifestyle division, driving guest and customer performance for exciting lifestyle brands. Reporting to the SVP of Commercial Services, Americas, the VP partners with Operations to deliver hotel P&Ls and interacts with senior leaders across various departments. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and building connections.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care. Since 1957, our colleagues and guests have been at the heart of our business, making Hyatt one of the world’s best hospitality brands. Our growth opens doors for exciting career opportunities.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers. The hospitality industry continues to offer dynamic opportunities for upward mobility.

How We Care For Our People

Our purpose sets us apart—to care for people so they can be their best. We’re proud to have earned a place on Fortune’s 100 Best Companies to Work For list for the last ten years.

Exceptional corporate benefits include:

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedules
  • Work-life benefits including well-being initiatives
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture. Being part of Hyatt means always having space to be you.

Who You Are

As our ideal candidate, you embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek opportunities to develop.

The Role

This NYC-based position will support the President & Creative Director, and two Managing Directors for the Hyatt Collective. Responsibilities include:

  • Developing the annual Commercial Budget and Marketing/Sales plans.
  • Working with hotel leadership teams to understand performance and identify gaps.
  • Participating in Monthly and Quarterly Commercial results presentations.
  • Managing regional leaders and mentoring them.
  • Coordinating with corporate commercial structure for support.
  • Providing input on Commercial projections for new builds and renovations.
  • Accountable for hiring, motivating, and leading the Commercial team members.
  • Delivering Commercial results for all hotels in the Lifestyle portfolio.
  • Developing and maintaining Owner relations.
  • Leading the Commercial presentations at Owner meetings.
  • Overseeing delivery against key commercial KPIs.

Qualifications

Experience Required:

  • 7-10 years of industry experience, with at least 5 years in sales or revenue management.
  • Superb oral and written communication skills.
  • Experience leading communications with various stakeholders.
  • Excellent knowledge in Sales, Marketing, Revenue management, and budgeting.
  • Strong analytical and mathematical skills.
  • Recognized as an energetic leader with proven success in hotel commercial roles.
  • Experience managing multi-property models.

Experience Preferred:

  • Bachelor’s degree required, master’s degree preferred.
  • Experience supporting hotels within the lifestyle segment.

The position responsibilities outlined above are not all-encompassing. Other duties and qualifications may be required as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups tend to apply to jobs only if they meet all qualifications. If you feel inspired to enhance your career, apply. We’d love to consider your unique experiences.

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