Current jobs related to Field Service Technician - chicago - Luminator Technology Group

  • Field Service Technician

    3 weeks ago

    Chicago, Illinois, United States Triad Service Center Full time

    Job Title: Field Service Technician/Industrial MechanicTriad Service Center is seeking a skilled Field Service Technician to join our team in the Chicago, IL area. As a Field Service Technician, you will be responsible for the service and repair of light industrial equipment, including floor scrubbers, sweepers, handicapped carts, checkout lanes, paint...

  • Field Service Technician

    1 month ago

    Chicago, Illinois, United States S&C Electric Company Full time

    Field Service Technician Training ProgramS&C Electric Company is a leading provider of electrical equipment and services, and we are seeking highly skilled and motivated individuals to join our team as Field Service Technicians.The Field Service Technician role is a critical part of our operations, and we are committed to providing our technicians with the...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Engel North America Full time

    Job Title: Field Service TechnicianENGEL North America is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, servicing, and repairing injection molding machines and robots at customer sites.Key Responsibilities:Troubleshoot and repair injection molding machines and...

  • Field Service Technician

    1 month ago

    Chicago, Illinois, United States Engel North America Full time

    Job Title: Field Service TechnicianWe are seeking a highly skilled Field Service Technician to join our team at Engel North America. As a Field Service Technician, you will be responsible for installing and servicing injection molding machines and robots at customer sites, providing customer training and support as needed.Key Responsibilities:Troubleshoot...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Client Full time

    Field Service Technician$28 per hour + Overtime (OTE $20k) + Bonus + Fully Paid Travel + Medical Insurance + Life Insurance + 401k + PTO + Excellent Benefits PackageChicago, IL (must be living within a commutable distance from the airport)Are you a Service Technician, looking for a field based role within a long-standing, global business where you can...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States S&C Electric Full time

    S&C Electric Field Service Technician Training ProgramThis 60-90 day training program is designed for military personnel with electrical equipment training or experience. As a Field Service Technician, you will play a critical role in supporting our customers by installing, repairing, and troubleshooting equipment to maintain electrical power services...

  • Field Service Technician

    1 week ago

    Chicago, Illinois, United States Vitruvian Consulting Llc Full time

    About Our CompanyVitruvian Consulting Llc is a leading provider of high-performance food processing equipment for protein and pet food processing. We have an exciting opportunity for a talented Field Service Technician to join our team.Job ResponsibilitiesThe primary responsibility of the Field Service Technician is to support customers in the installation,...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Luminator Technology Group Full time

    Job Title: Field Service TechnicianJob Summary:Luminator Technology Group is seeking a skilled Field Service Technician to join our dynamic Field Operations team. As a key member of our team, you will be responsible for conducting customer service visits, documentation, day-to-day repair, and preventative maintenance for various transit agencies and...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Clever Devices Ltd. Full time

    Job DescriptionClever Devices Ltd. is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Diagnose and repair electronic and computerized equipmentManage spare parts inventory and maintain a...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Vitruvian Consulting Llc Full time

    About Our ClientVitruvian Consulting Llc is a leading provider of high-performance food processing equipment for protein and pet food processing. With headquarters in Metro Chicago, IL, and a manufacturing site in the Midwest, we have a worldwide sales footprint.Job OpportunityWe are seeking a talented Field Service Technician to join our team. As a Field...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Siemens Mobility Full time

    Job Title: Field Service TechnicianSiemens Mobility is seeking a highly skilled Field Service Technician to join our team in Chicago, IL. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers in the railway industry.Key Responsibilities:Provide technical advice and support to...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Korn Ferry Executive Search Full time

    Job Title: Field Service TechnicianJob Summary:Korn Ferry Military Division is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing field service to install, commission, repair, and troubleshoot load bank products installed at customer sites. You will travel to customer...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States ApTask Full time

    About the RoleWe are seeking a skilled Field Service Technician to join our team at ApTask. As a Field Service Technician, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key ResponsibilitiesMaintain and repair computer systems, hardware, and peripheralsAnalyze and...

  • Field Service Technician

    1 week ago

    Chicago, Illinois, United States Korn Ferry Executive Search Full time

    Korn Ferry Executive Search is seeking a skilled Field Service Technician to join their team. The ideal candidate will have experience in power generation and load bank maintenance, with a strong background in electrical systems.This is a remote role, requiring the candidate to live within 1 hour of a major airport in the Chicago IL territory. The successful...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States Siemens Mobility Full time

    Job Title: Field Service TechnicianSiemens Mobility is seeking a highly skilled Field Service Technician to join our team in Chicago, IL. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers' railway systems.Key Responsibilities:Provide technical advice and support to customers'...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States ApTask Full time

    About the RoleWe are seeking a skilled Field Service Technician to join our team at ApTask. As a Field Service Technician, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key ResponsibilitiesMaintain and repair computer systems, hardware, and peripheralsAnalyze and...

  • Field Service Technician

    4 weeks ago

    Chicago, Illinois, United States eXcell Full time

    Job Title: Field Service TechnicianeXcell is seeking a skilled Field Service Technician to join their team onsite in Chicago, IL. As a Field Service Technician, you will provide unparalleled technical support to multiple stores on a weekly basis.Key Responsibilities:Provide support on IT / Data problemsTrack and monitor issues, provide notes and feedback and...

  • Field Service Technician

    4 weeks ago

    Chicago, Illinois, United States eXcell Full time

    Job Title: Field Service TechnicianeXcell is seeking a skilled Field Service Technician to join their team onsite in Chicago, IL. As a Field Service Technician, you will provide technical support to multiple stores on a weekly basis, traveling within a radius of 50 to 125+ miles daily.Key Responsibilities:Provide technical support on IT/data problemsTrack...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States CompuCom Full time

    Job Title: Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at CompuCom. As a Field Service Technician, you will be responsible for providing technical support to our clients on a daily basis.Key Responsibilities:Provide technical support on IT and data-related issuesTrack and monitor issues, provide notes and...

  • Field Service Technician

    2 weeks ago

    Chicago, Illinois, United States JBT Full time

    About the JobWe are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, servicing, and maintaining our equipment to ensure optimal performance.ResponsibilitiesInstall and commission new equipmentPerform routine maintenance and repairs on existing equipmentTroubleshoot and resolve...

Field Service Technician

2 months ago

chicago, United States Luminator Technology Group Full time

Luminator Technology Group is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer success, serving customers in more than 85 countries, and employing nearly 1,000 people worldwide.

Luminator is a leading innovator in the design and manufacturing of communications and lighting products for more than 90 years in transit, rail, and aerospace industries. Luminator is seeking to fill our full-time Field Service Site Lead role to join our growing and dynamic Field Service team where you will be an integral part of the team by providing valuable input as we work toward assessing and implementing goals and mission of the department and Luminator.

The Field Service Site Lead will play a pivotal part in ensuring the seamless operation of our field service activities, contributing to the success of our organization. As a Field Service Site Lead, you will be at the forefront of our operations, overseeing a dedicated team of technicians, and taking responsibility for critical on-site tasks, while maintaining the highest level of service for our customers. Your leadership and technical expertise will be instrumental in delivering top-notch service, driving efficiency, and maintaining the highest standards of safety. If you're ready to lead by example and make a significant impact in the field service industry, this position is the perfect fit for your skills and ambitions. Join us and be a key player in our mission to provide outstanding service to our customers while advancing your career in the field service sector.

Why Work at Luminator?

Luminator fosters a collaborative work environment that encourages creativity, personal growth, and professional development. We offer a competitive total compensation package, including annual incentives. We offer a generous PTO plan, plus 10 paid company holidays, and 2 floating holidays. Luminator offers a wide range of benefits, including healthcare, dental, vision, and 401k options. With a commitment to excellence, our company offers the opportunity to make a meaningful impact in a vibrant and supportive workplace, ensuring your career flourishes as our organization grows.

ESSENTIAL FUNCTIONS:

The successful candidate will have the ability to challenge the organization effectively, resolve problems, and willing to provide a hands-on approach in finding solutions. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations are available to qualified individuals with disabilities in performing the essential functions.

  • Site Leadership: Lead and manage the field service team at the designated site, including technicians and support staff. Foster a positive and collaborative work environment, promoting teamwork and a customer-centric culture. Set clear expectations for performance and conduct regular performance evaluations.
  • Field Service Operations: Coordinate and schedule field service visits to meet customer requirements and service level agreements. Oversee the resolution of complex technical issues, ensuring timely and effective problem-solving. Ensure that all field service activities are carried out efficiently and according to company standards.
  • Technician Scheduling: Optimize technician routes and allocate resources efficiently. Communicate work schedules and assignments to field technicians.
  • Customer Relationship Management: Build and maintain strong relationships with key customers at the site. Serve as the primary point of contact for escalated customer issues and concerns. Collaborate with the sales team to identify additional service opportunities and customer needs.
  • Quality Assurance: Implement and enforce quality assurance procedures to maintain consistent and high-quality service delivery. Conduct regular inspections and audits of field service work to ensure compliance with company standards. Drive continuous improvement efforts to enhance service efficiency and effectiveness.
  • Inventory Management: Manage and oversee the inventory of spare parts and equipment required for field service operations. Coordinate replenishment and procurement of necessary supplies to ensure uninterrupted service.
  • Reporting and Documentation: Maintain accurate records of field service activities, including service reports, customer feedback, and equipment status. Generate regular reports on service performance and key performance indicators (KPIs) for site management.



QUALIFICATIONS

:The Field Service Site Lead will be an experienced, operationally oriented professional who can successfully lead as a very hands-on Site Lead to scale for additional growth and maximize potential

This professional will possess

  • :HS diploma or equivalent required. Associate’s or Bachelor’s degree preferred
  • .3+ years of prior field service experience in supporting technical or engineering services required, or Military experience in electronics programs may be considered equivalent to this typical qualification
  • .Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • .Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  • .Knowledge of machines and tools, including their designs, uses, repair, and maintenance
  • .Ability to exercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systems
  • .Ability to adjust to changing priorities, and at times work under pressure
  • .Ability to accurately read, interpret, and apply management and corporate direction using general concepts and methodologies
  • .Demonstrated knowledge of service contracts
  • .Demonstrated ability to show and or train a co-worker on a technical problem or issue
  • .Clean DMV record and valid Driver License
  • .OSHA training preferred
  • .Exceptional organization and time management skills
  • .Proficiency with Microsoft Office applications preferred
  • .Proficiency with service management software and tools


.
ADDITIONAL PRIORITIES

: The Field Service Site Lead will prioritize and broadly execute the followin

  • g:Ability to communicate, both orally and in writing, complex technical issues in a clear, concise matter, to individuals with little or no technical backgroun
  • d.Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change along with having attention to detail skill
  • s.Ability to maintain electronic equipmen
  • t.Ability to review technical documents to plan wor
  • k.Ability to confer with other personnel to resolve operational issue
  • s.Ability to prioritize and manage projects to ensure all deadlines are met is essentia
  • l.Ability to work independently and meet deadlines in a fast-paced team environmen
  • t.Ability to work efficiently and accurately with details and fluctuating work volume


s.