IDR, Inc. | Change Management Analyst | memphis, tn
5 days ago
Change Management Analyst
Job Description:
The Change Enablement team is looking for a Change Management Analyst to support technology integration efforts across collaboration, event management, CRM, finance, BI, and infrastructure. Ideal candidates will have experience managing end-to-end technology change, including designing training, building enthusiasm, and evaluating post-implementation effectiveness. This role requires expertise in business process analysis, documentation creation, and developing training content for various audiences.
Key Responsibilities:
- Create and manage change plans to integrate new technologies
- Analyze and re-engineer business and technology processes
- Develop communications, knowledge base articles, and training materials
- Evaluate change effectiveness against project objectives
- Collaborate with stakeholders and IT teams throughout the project lifecycle
Requirements:
- 3 to 5 years of experience in IT change management
- Experience managing technology change and creating training content
- Strong communication skills and ability to work with diverse teams
Preferred Skills:
- Experience in an agile environment
- Familiarity with Confluence and Microsoft 365 (Teams, SharePoint, Office)
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5 days ago
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