IDR, Inc. | Change Management Analyst | memphis, tn

5 days ago


memphis, United States IDR, Inc. Full time

Change Management Analyst


Job Description:

The Change Enablement team is looking for a Change Management Analyst to support technology integration efforts across collaboration, event management, CRM, finance, BI, and infrastructure. Ideal candidates will have experience managing end-to-end technology change, including designing training, building enthusiasm, and evaluating post-implementation effectiveness. This role requires expertise in business process analysis, documentation creation, and developing training content for various audiences.


Key Responsibilities:

  • Create and manage change plans to integrate new technologies
  • Analyze and re-engineer business and technology processes
  • Develop communications, knowledge base articles, and training materials
  • Evaluate change effectiveness against project objectives
  • Collaborate with stakeholders and IT teams throughout the project lifecycle


Requirements:

  • 3 to 5 years of experience in IT change management
  • Experience managing technology change and creating training content
  • Strong communication skills and ability to work with diverse teams


Preferred Skills:

  • Experience in an agile environment
  • Familiarity with Confluence and Microsoft 365 (Teams, SharePoint, Office)



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