Collections Manager WA
5 days ago
Job Title: Credit Manager
Location: Kent, WA
Pay Range: Competitive (Based on experience)
Job Type: Full-Time, Onsite
Company Overview:
Our client, a growing business located in Kent, WA, is seeking an experienced Credit Manager to join their team. With a focus on fostering a family-friendly environment, our client is committed to providing a supportive and positive work culture. The Credit Manager will oversee business-to-business collections and manage a soft collections approach to ensure prompt payment while maintaining strong customer relationships. This is an excellent opportunity to join a collaborative team and play a key role in the company's financial success.
Key Responsibilities:
- Manage and oversee business-to-business (B2B) collections, ensuring accounts are handled efficiently and with professionalism.
- Develop and implement credit policies and procedures to optimize cash flow and minimize bad debt.
- Perform credit assessments and evaluate the creditworthiness of potential and existing customers.
- Communicate directly with customers to resolve outstanding balances using a soft collections approach, maintaining positive business relationships.
- Work closely with the sales team to understand customer payment trends and address any issues that may arise.
- Monitor accounts receivable aging reports and provide recommendations for improving collections performance.
- Collaborate with other departments to ensure timely and accurate invoicing.
- Process and manage biweekly payroll for credit team and ensure timely reporting.
- Keep accurate records of all communications and agreements with clients.
- Ensure compliance with applicable credit regulations and internal company policies.
Qualifications:
- 3+ years of credit management experience, preferably in a business-to-business collections environment.
- Strong understanding of soft collections techniques and ability to maintain customer relationships while securing payment.
- Experience with credit risk assessments, financial statement analysis, and using collection software.
- Knowledge of accounts receivable processes, aging reports, and managing payment terms.
- Strong communication and negotiation skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite (Excel, Word) and experience with ERP or accounting software (e.g., NetSuite, QuickBooks).
- Ability to work independently and as part of a team, with strong organizational skills.
- High attention to detail, accuracy, and ability to prioritize tasks in a fast-paced environment.
- Experience managing and mentoring a team is a plus.
What We Offer:
- Competitive salary
- Family-friendly work environment with a supportive and collaborative team culture.
- Opportunity for career growth within a stable, growing company.
- Convenient location in Kent, WA, with access to local amenities and public transportation.
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