Federal Account Director, DART

USATII develops enterprise software for organizations managing complex, mission-critical operations. We build and deploy integrated platforms that give organizations direct control over their operational workflows, data, and technology infrastructure.

Our Federal Programs initiative is focused on bringing this approach to government agencies through forward-deployed engineering, secure software implementation, and long-term technical partnerships.

DART is USATII's deployment and workforce management platform, developed to support personnel readiness, qualifications, training, incident staffing, resource allocation, deployment operations, and operational reporting. Its integrated architecture brings together capabilities traditionally distributed across legacy systems and disconnected administrative processes.

We are building a federal team that will bring together account leadership, forward-deployed engineers, security specialists, solutions architects, and delivery professionals to support complex government implementations.

About the role

USATII is seeking a Federal Account Director to lead strategic customer relationships, federal business development, and account growth for DART.

This role combines technical understanding, federal acquisition expertise, executive relationship management, and long-term account strategy. You will engage directly with government mission owners, information technology leadership, contracting professionals, and federal systems integrators to identify opportunities where DART can meaningfully improve workforce readiness and operational execution.

An initial area of focus is the federal emergency management market, including the potential modernization of FEMA 's legacy Deployment Tracking System. USATII has submitted a Sources Sought response for this requirement; no contract award has been made.

You will lead opportunities through the federal acquisition lifecycle, from early market engagement and technical evaluation to competitive procurement, contract execution, customer adoption, and expansion. You will collaborate closely with USATII's founder , forward-deployed engineering teams, technical leadership, and prospective federal delivery partners.

This role is intended for someone capable of developing a federal account from its earliest technical engagements into a durable, multimillion-dollar customer relationship.

The position will require regular engagement with federal customers and industry partners in Washington, DC, with flexibility for remote work and travel as mission requirements evolve.

In this role, you will:

• Own and execute the federal account strategy for DART, initially focusing on FEMA , DHS , and relevant civilian agencies responsible for emergency management, workforce readiness, and operational deployment.
• Develop relationships with senior government executives, program managers, mission owners, contracting professionals, information technology leadership, and other stakeholders involved in enterprise software acquisition.
• Lead account development throughout the federal procurement lifecycle, including Sources Sought notices , requests for information , industry engagement, technical demonstrations, competitive solicitations, negotiations, and contract expansion.
• Position DART's existing capabilities against government mission requirements, including qualification management, Position Task Books , training administration, personnel availability, incident staffing, deployment accountability, equipment management, and historical workforce reporting.
• Work alongside forward-deployed engineers and solutions architects to conduct technical discovery, identify operational requirements, prepare demonstrations, and develop implementation approaches grounded in government workflows.
• Develop and execute capture and teaming strategies with established federal systems integrators, specialist subcontractors, and technology partners, including identifying suitable contracting vehicles and partner delivery responsibilities.
• Coordinate with technical and security teams to address customer requirements involving federal cloud hosting, FISMA authorization, identity integration, data migration, accessibility , cybersecurity, and operational continuity.
• Lead the commercial development of complex federal opportunities, including enterprise software licensing, implementation services, engineering sustainment, support arrangements, and multiyear contract structures.
• Own account-level revenue objectives, pipeline development, opportunity qualification, forecasting, and executive reporting. Establish measurable milestones for customer engagement, technical evaluation, procurement advancement, and contracted revenue.
• Coordinate with program delivery leadership following contract award to maintain executive relationships, mana