Pharmacy Customer Service Representative KY

6 days ago


louisville, United States CornerStone Staffing Full time

CornerStone Staffing is hiring 3+ Customer Service Representatives with great team work ethics and previous experience in Louisville, KY. Apply online today

Job Title: Pharmacy Customer Service Representative

Location: Louisville, KY (40219)

Pay: $17

Schedule: Flexible for a shift between 8a-8p (Hybrid schedule based on meeting metrics)

Job Description:

  • Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

  • Provide appropriate customer service and an effortless experience to the caller.

  • Provide accurate information to the caller.

  • Process refills and schedule shipments for patients or providers.

  • Resolve the callers’ needs.

  • Provide appropriate follow-up and next steps for caller.

  • Follow Cover My Meds policies and procedures.

  • Ability to work a flexible work schedule.

Job Requirements/Previous Experience:

  • Pharmacy Board Technician Registration required within the first 30 days of employment

  • Previous call center experience preferred

  • Previous healthcare experience desired

  • Excellent interpersonal communication skills

  • Strong problem-solving skills

  • Proficient with Microsoft Office

  • Able to type 35+ WPM

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Irving branch.

After completing the online application, email your resume to

irving.resume@cornerstonestaffing.com and enter "KY CSR" in the subject line of your email.

#ZIP
#CB



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