VP, Insurance Compliance

2 months ago

tonawanda, United States Arbor Realty Trust Full time

The VP, Insurance Compliance is responsible for leading assigned teams within the Insurance Compliance area of Servicing & Agency Asset Management. This includes managing over 20 full-time employees, overseeing staffing, training process, and daily oversight of the team.


Primary Management Responsibilities


Directly oversee assigned Insurance Compliance staff to ensure adherence to organizational and departmental policies, procedures, external regulations, and investor requirements, minimizing risk to the company from non-compliance.


Oversee the Insurance Processing Staff responsible for:

  • Managing the receipt of evidence of insurance at renewal in the form of an ACORD
  • Ensure that there is no lapse in insurance coverage by closely monitoring renewal dates
  • Request and process insurance invoices promptly, to avoid any coverage gaps.
  • Review escrow accounts to ensure that there are sufficient funds available for timely payment of insurance premiums.
  • Follow up diligently to obtain paid-in-full receipts for non-escrowed portfolios, ensuring all insurance records are up to date.
  • Provide leadership, guidance, feedback, and training to team members.
  • Compile monthly data on unit activities for management distribution and decision-making.
  • Regularly interact with Division/Department management to discuss business objectives relevant to managed units.
  • Routinely evaluate unit processes, procedures, and policies, approving changes to enhance operational efficiency.
  • Maintain established service levels within designated units and manage escalations to meet business expectations.
  • Exercise usual managerial authority in areas such as staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
  • Understand and comply with the company’s risk and regulatory standards, policies, and controls in line with the company’s guidelines.
  • Design, implement, maintain, and improve internal controls to mitigate ongoing risk, escalating risk-related issues to management when necessary.
  • Foster an environment that supports employee engagement and aligns with the Arbor brand.
  • Uphold Arbor's internal control standards, including timely implementation of audit requirements and addressing any issues raised by external regulators as applicable.
  • Complete other related project duties as assigned.


In addition to the management responsibilities, The VP, Insurance Compliance will:

Effectively and efficiently coordinate the securitization process and quarterly insurance certifications

Maintain the balance of adhering to requisite insurance guidelines and preserving the Borrower relationship

  • Oversee the Lender Placed process including monthly reporting, quote request submissions, correspondence with vendor and noting of the Protective Advance report
  • Maintain > 80% of insurance policy retrieval
  • Monitor insurance renewal certificate reviews – within 30 days of renewal
  • Monitor insurance policy renewal reviews - within 120 days of renewal
  • Manage and oversee various department projects to ensure they are completed on time
  • On-going Oversight of Servicing Solution Software Usage and Productivity: Monitor the use and efficacy of servicing solution software, ensuring it meets productivity standards and operational needs.
  • Troubleshooting Vendor Issues: Address and resolve any issues with vendors, ensuring smooth and uninterrupted service delivery.
  • Maintain insurance data in Arbor servicing systems as applicable
  • Maintain integrity of system data as it pertains to insurance updates
  • Identify and communicate insurance related issues and trends
  • Support team responsibilities as necessary per loan volume and resources
  • Team training and development
  • Conduct on-going 1-1 meetings with Team Leads and provide performance feedback


Qualifications


Education: Bachelor’s degree in Business, Finance, Real-Estate or a related discipline or equivalent work experience preferred.

Experience: Minimum of five years of experience in Commercial Lines Insurance, including Claims and Mortgage Servicing

Knowledge/Skills/Abilities:

  • Advanced Microsoft Office skills
  • Familiarity with commercial loan terminology and general real estate principles
  • Ability to lead, motivate, and work as a part of a team, while providing a strong individual contribution
  • Excellent attention to detail, judgment, problem solving skills, flexibility, accountability and dependability
  • Requires excellent communication skills, written and oral, through all levels of the organization
  • Strong time management and organizational skills
  • Clear knowledge of Commercial Insurance Coverage –Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp), Professional Liability and Umbrella/Excess Liability Insurance


Travel: None


Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $100,000 to $140,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.


We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.

  • VP, Insurance Compliance

    1 month ago

    Tonawanda, United States Arbor Realty Trust Full time

    The VP, Insurance Compliance is responsible for leading assigned teams within the Insurance Compliance area of Servicing & Agency Asset Management. This includes managing over 20 full-time employees, overseeing staffing, training process, and daily oversight of the team. Primary Management Responsibilities Directly oversee assigned Insurance Compliance staff...

  • VP, Insurance Compliance

    2 months ago

    tonawanda, United States Arbor Realty Trust Full time

    The VP, Insurance Compliance is responsible for leading assigned teams within the Insurance Compliance area of Servicing & Agency Asset Management. This includes managing over 20 full-time employees, overseeing staffing, training process, and daily oversight of the team. Primary Management Responsibilities Directly oversee assigned Insurance Compliance staff...

  • VP, Insurance Compliance

    2 months ago

    Tonawanda, United States Arbor Realty Trust Full time

    The VP, Insurance Compliance is responsible for leading assigned teams within the Insurance Compliance area of Servicing & Agency Asset Management. This includes managing over 20 full-time employees, overseeing staffing, training process, and daily oversight of the team. Primary Management Responsibilities Directly oversee assigned Insurance Compliance staff...

  • Engineering and Technical Expert

    3 days ago

    Tonawanda, New York, United States Stark Tech Group Full time

    Job SummaryWe are looking for a talented Senior Project Engineer to lead our projects and provide technical expertise to our team. As a key member of our organization, you will be responsible for ensuring that all projects are completed on time, within budget, and to the required quality standards.Key ResponsibilitiesDevelop and implement project plans and...

  • Sales Executive RMW

    1 month ago

    Tonawanda, United States Stericycle Full time

    Title: Sales Executive RMW Requisition Id: 36413 Job Function: Sales Career Area: Sales & Marketing Work Location: Buffalo (Tonawanda) About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment....

  • Energy Systems Product Lead

    2 weeks ago

    Tonawanda, New York, United States Stark Tech Full time

    Job OverviewAt Stark Tech, we are committed to shaping the future of energy transformation. Our innovative solutions aim to reduce greenhouse gas emissions and enhance the utility grid with cutting-edge facilities and energy solutions.We are seeking an experienced Energy Systems Product Lead to join our team. As a key member, you will be responsible for...

  • Environmental Services Specialist

    3 weeks ago

    Tonawanda, New York, United States Veolia Environnement SA Full time

    At Veolia North America, we offer a comprehensive range of environmental services to help our clients achieve their sustainability goals. As an Environmental Services Specialist, you will play a critical role in providing specialized transportation and disposal services to our clients.Job SummaryThis position requires a strong understanding of environmental...

  • Dental Assistant

    3 months ago

    Tonawanda, United States Western New York Dental Full time

    Overview: $2500 Sign On Bonus! As a Dental Assistant with our practice, you will be responsible for assisting our providers in delivering quality care to patients. The ideal candidate will be comfortable working in a team environment, have a can do personality, and be able to complete their assigned work in a timely fashion. In addition, a Dental Assistant...

  • Supervisor, Freight Operations

    3 weeks ago

    Tonawanda, United States XPO Full time

    Supervisor, Freight Operations at XPO summary: As a Freight Operations Supervisor, you will lead and manage all aspects of freight operations, ensuring compliance with regulations and meeting production goals. A successful candidate should have knowledge of the Less-than-Truckload (LTL) industry and possess strong leadership and communication skills....

  • Supervisor, Freight Operations

    2 weeks ago

    Tonawanda, United States XPO Full time

    Supervisor, Freight Operations at XPO summary: As a Freight Operations Supervisor, you lead and manage all aspects of freight operations, ensuring that production goals are met while enforcing compliance with regulations. You will implement strategic procedures, supervise hourly staff, and develop employees to enhance operational efficiency. The role...

  • CDL Operator

    3 weeks ago

    Tonawanda, United States NOCO Energy Corp. Full time

    Position: CDL Operator- Environmental Recovery Fluids Division Location: Tonawanda, NY Compensation: $25.00-$30.00 per hour $2,500 Sign-On Bonus! Celebrating 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family owned and community focused. If you feel you have the drive,...

  • Plumbing Installation Expert

    3 weeks ago

    Tonawanda, New York, United States Reimer Home Services Full time

    Expert Plumbing Installation SpecialistWe are seeking a skilled and experienced Plumbing Installation Expert to join our team at Reimer Home Services. As an integral part of our crew, you will be responsible for installing, maintaining, and repairing plumbing systems and fixtures in residential settings.Responsibilities:Maintain good communication and...

  • Waste Management Specialist

    2 weeks ago

    Tonawanda, New York, United States Veolia Environnement SA Full time

    We are seeking a highly skilled Waste Management Specialist to join our team at Veolia North America in Boston, MA. This is an excellent opportunity for someone who is passionate about environmental conservation and waste management.Company OverviewVeolia North America is a leading provider of water, waste, and energy management services. Our company has a...

  • Educational Therapist in Buffalo, NY

    6 days ago

    Tonawanda, New York, United States ProCare Therapy Full time

    We are seeking a skilled Speech-Language Pathologist (SLP) to join our team in Buffalo, NY. This is an excellent opportunity for individuals who are passionate about helping students develop their communication skills and thrive in the classroom.About ProCare TherapyProCare Therapy is a leading provider of educational and therapeutic staffing services...

  • Supervisor, Freight Operations

    2 weeks ago

    Tonawanda, United States XPO Full time

    What you need to succeed as a Freight Operations Supervisor at XPO  Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of...

  • Supervisor, Freight Operations

    1 month ago

    Tonawanda, United States XPO Full time

    What you need to succeed as a Freight Operations Supervisor at XPO  Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of...

  • Supervisor, Freight Operations

    3 weeks ago

    Tonawanda, United States XPO Full time

    What you need to succeed as a Freight Operations Supervisor at XPO  Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of...

  • Supervisor, Freight Operations

    1 week ago

    Tonawanda, United States XPO Careers Full time

    What you need to succeed as a Freight Operations Supervisor at XPO  Minimum qualifications:2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environmentKnowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of...

  • Sr. Regulatory Advisor

    4 weeks ago

    Tonawanda, United States Fedex Ground Full time

    Provide in-depth, high-level training for internal and external customers as needed. Oversee the handling of government notices by team members for timely and accurate handling. Review, assist with, or assign research projects completed by the department. Create reports and action plans based on department trend analysis and system data. Flex system...

  • Supervisor, Freight Operations

    5 days ago

    Tonawanda, United States XPO Full time

    Supervisor, Freight Operations at XPO summary: The Freight Operations Supervisor at XPO is responsible for leading all aspects of freight operations, ensuring that production goals are met through effective management of staff and resources. Candidates should have a solid background in transportation, distribution, or logistics, along with supervisory...