ProNxt Consulting | Senior Technical Program Manager | houston, tx
3 days ago
About us:
ProNxt Consulting specializes in providing agile, tailored staffing and consulting solutions designed for startups and small to medium-sized businesses. Our mission is to connect you with top-tier talent and offer strategic guidance that aligns with your unique goals. With expertise in identifying and sourcing niche skills across tech and engineering domains, we bring a flexible, client-centric approach to help you scale efficiently and achieve sustained growth.
Location: Houston, TX ( Hybrid , with lot of flexibility )
Job Description:
We are looking for Senior Technical Manager for our client in Houston, TX . The Senior Technical Manager will focus on day-to-day program monitoring, ensuring that key areas— such as software implmentations, Reporting, Assessments.
Responsibilities:
- Continuously monitor key performance indicators (KPIs) for software implementations to ensure that service levels meet or exceed the expectations outlined in SLAs. Escalate issues when thresholds are not met.
- Translate raw operational data into actionable insights for leadership. Present findings that highlight trends, performance gaps, and opportunities for optimization in clear, concise reports.
- Provide in-depth analysis and summaries for executive reports, focusing on critical performance metrics, variances from goals, and areas needing attention. Assist leadership in making informed, data-driven decisions.
- Identify and recommend operational improvements by analyzing daily performance metrics. Lead initiatives to streamline processes, reduce inefficiencies, and enhance the quality of service provided.
Experience Needed:
Minimum 8+ Years of experience in Project Management, Technology Implementations, program management.
Technical PM experience is a must.
Must be local to Houston, TX
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