The Phoenix Group | Audio Visual Manager

2 days ago

new york city, United States The Phoenix Group Full time

Key Responsibilities:

  • AV Technology Management:
  • Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment.
  • Ensure all AV systems are up-to-date and fully operational.
  • Team Leadership:
  • Supervise and mentor a team of AV technicians.
  • Develop training materials and conduct regular skill-building sessions.
  • Support & Troubleshooting:
  • Provide technical support for in-office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
  • Manage urgent AV needs during high-stakes client meetings or events.
  • Event Coordination:
  • Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
  • Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.
  • Project Management:
  • Lead AV-related projects, including upgrades, installations, and integrations of new technology.
  • Liaise with vendors and contractors to ensure timely delivery and installation of equipment.
  • Inventory & Budget Management:
  • Maintain an inventory of AV equipment and manage repairs or replacements as needed.
  • Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.
  • Policy Development:
  • Establish and enforce standards for AV usage and security within the firm.
  • Create documentation for AV processes, best practices, and troubleshooting guides.


Qualifications:

  • Bachelor’s degree in Information Technology, Media Technology, or a related field (or equivalent experience).
  • 5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
  • Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
  • Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
  • Strong troubleshooting skills and ability to work under pressure.
  • Excellent communication and organizational skills.
  • Certification in AV technologies (e.g., CTS, CTS-I) is a plus.

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