Director of Practice Operations – Intellectual Property
3 weeks ago
- Collaborate with Partners to assess, develop, and manage capacities and methods to improve service delivery, such as technology utilization, knowledge management, staffing processes, and professional training.
- Research and recommend best practices for legal service delivery and ensure full implementation.
- Partner with legal project management teams to develop and enhance legal capacities within the Business Units.
- Manage the development, execution, and refinement of Business Unit plans, performance objectives, and strategic goals.
- Work with Partners to align individual business plans with the objectives of their respective Business Unit(s).
- Participate in the development and monitoring of matter management plans.
- Liaise with operations leadership to develop and implement business support platforms, policies, and practices.
- Facilitate communication across practice groups to proactively identify and solve organizational issues.
- Organize and prepare for practice group meetings, including attorney meetings, partner meetings, and retreats.
- Collaborate with business development and marketing resources to develop and execute revenue management and growth strategies for Business Units and industry sector initiatives.
- Conduct competitive analysis to inform business planning and management of Business Units.
- Support Business Unit participation in client feedback and management programs and industry initiatives.
- Work with the finance team and Business Unit leadership to develop budgets and forecasts.
- Provide financial analysis to assist Business Unit leadership in managing the economics of the business, including profitability, expense controls, pricing, and client/matter management.
- Manage inventory cycle turnover, client/matter budgets, billing rates, and fee realization in collaboration with Responsible/Billing Attorneys and the finance team.
- Liaise with the AD&R and HR teams to develop and execute recruiting and integration plans for attorney and non-attorney personnel.
- Support performance feedback and management processes, compensation determinations, and career track management.
- Collaborate with professional development personnel to increase awareness and utilization of the professional development framework and relevant training content.
- Lead and champion Firm change initiatives and communicate within Business Units.
- Foster an inclusive environment where all team members have opportunities to succeed.
- Represent the Business Unit in Firm meetings as a leader within the operations team.
- 10+ years of relevant experience in a business/operations capacity in a law firm environment.
- 5+ years of management experience.
- Comprehensive understanding of the practice of law, legal industry, and practice operations.
- Strong leadership, analytical, project management, and problem-solving skills.
- Willingness to travel when necessary.
- Excellent communication skills, both verbal and written, with the ability to work with a diverse group of professionals.
- Proven ability to foster an inclusive team environment.
- Ability to manage multiple priorities and responsibilities.
- Experience leading and managing change initiatives successfully.
- Proven track record of developing strategic plans that advance organizational growth and performance.
- Quick understanding of the Firm's strategic plan, cultural values, competitive position, growth plans, client service standards, and practice capabilities.
- Strong team orientation and ability to collaborate with personnel at all levels of the organization.
Please email resume to: cfleck@chelsearecruiters.com #J-18808-Ljbffr
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