Help Desk Technician

3 weeks ago


carson, United States Insight Global Full time

Company: Southwest Gas

Location: Carson City, NV

Remote/Onsite: Onsite 5 days a week

Duration: 6-month contract

Must Haves:

  • Strong communication and customer service
  • Ability to troubleshoot the whole Windows suite
  • Ability troubleshoot computers, printers, and other related hardware such as servers, workstations, cellphones & handheld devices

Plusses:

  • Certifications: Comptia, A+, or Network+
  • Server troubleshooting experience

D2D:

The Desktop Support Technician is a technical individual who possess expertise involving the use and repair of a wide variety of "computer equipment." The term "computer equipment" could include (but should not be limited to): servers, workstations, field computers, peripherals, handheld devices, software, operating systems, and programming. This individual should be able to effectively communicate in both a technical and non-technical manner with employees from all levels and departments. This individual is responsible for managing work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures.


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