Director of Operations

2 months ago

cambridge, United States Insight Global Full time

Mission: This role is open to propel the organization through a critical transformation, streamline operations, and align them with the strategic goal of becoming a forefront AI development entity.


Responsibilities:

- Guide the transformation of client into a leading AI software development company, aligning operational strategies with the overall business objectives

- Lead the formalization, visualization, and review of organizational processes, identifying automation opportunities to streamline operations and increase efficiency

- Support the continuous improvement of organizational processes, advocating for automation and streamlining to improve workflow and efficiency

- Assist in developing and implementing policies and practices that support effective remote work and team collaboration across different geographical locations

- Facilitate the adoption and refinement of the OKR goal-setting framework to ensure clear goal setting, tracking, and achievement across the company

- Deploy and manage comprehensive business efficiency metrics throughout the organization to monitor and improve operational performance

- Drive initiatives to enhance operational cost efficiency and capital utilization, ensuring financial resources are optimally allocated and utilized

- Develop and manage key business efficiency and health metrics, to provide a holistic view of the company's operational health and guide strategic decision-making

- Manage operational budgeting, financial planning, and resource allocation to support strategic objectives and operational needs

- Act as a critical liaison between the CEO, C-level members, and other stakeholders, ensuring transparency and alignment on strategic initiatives and operational performance


Skills and experience they need to bring:

- Experience as an operational executive within software development organizations, preferably with exposure to AI technologies.

- Demonstrated success in leading transformational change, improving operational efficiency, and scaling operations in a global context

- Strong leadership qualities, with the ability to inspire and manage teams across diverse locations and cultures

- Deep understanding of OKR frameworks

- Exceptional problem-solving, decision-making, and analytical skills, with a data-driven approach to management

- Excellent communication skills, and the ability to convey complex concepts in a clear, concise manner

- Empathetic leader with the resilience to navigate and support the team through challenging situations

- Ability to successfully balance between process and people components of the responsibilities


Operational Executive Experience:

  • Minimum of 10 years in software development organizations.
  • At least 5 years of exposure to AI technologies.

Transformational Leadership:

  • Proven success in leading transformational change and improving operational efficiency.
  • Experience in scaling operations in a global context for at least 5 years.

Strong Leadership Qualities:

  • Ability to inspire and manage teams across diverse locations and cultures.
  • Minimum of 7 years in leadership roles.

OKR Frameworks Knowledge:

  • Deep understanding and practical experience with OKR frameworks for at least 3 years.

Analytical Skills:

  • Exceptional problem-solving, decision-making, and analytical skills.
  • Data-driven approach to management with at least 5 years of experience.

Communication Skills:

  • Excellent communication skills, capable of conveying complex concepts clearly and concisely.
  • Minimum of 5 years in roles requiring high-level communication.

Empathetic Leadership:

  • Empathetic leader with the resilience to navigate and support the team through challenging situations.
  • At least 5 years of experience in roles requiring strong emotional intelligence.

Balanced Approach:

  • Ability to successfully balance between process and people components of the responsibilities.
  • Proven track record in maintaining this balance for at least 5 years.


Compensation:

$200,000 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

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