Patient Access Representative

1 month ago


novi, United States Pride Health Full time

Pride Health is hiring a Patient Access Rep to support our client’s medical facility based in Novi - MI - 26850. This is a 2-3 month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization


Job Title: Patient Access Rep

Location: Novi - MI - 26850

Duration: 2-3 Months+

Schedule: 1st Shift-part time 7am-11am

Pay Range: $17 per hour

HM for this req will do WebEx interview

*Pay rate is based on years of experience and educational qualifications.



Job Summary: We are seeking a dedicated and customer-oriented Patient Access Representative to serve as a liaison between our organization and our patients. In this role, you will provide product education, handle a wide variety of inquiries, and ensure a positive customer service experience.


Key Responsibilities:


Act as the primary point of contact for customers and patients, addressing inquiries and providing information on products and services.

Resolve routine customer requests through inbound and outbound calls, as well as online communication.

Maintain a courteous, friendly, and professional demeanor while interacting with customers, adhering to established protocols.

Inquire, clarify, and confirm customer needs and understanding of the solutions provided.

Deliver additional customer education and information as necessary.

Qualify and establish relationships with new customers requesting our products and services.

Utilize multiple databases to research and resolve complex issues and questions.

Notify patients of test results promptly and accurately.

Review test forms for accuracy and report any discrepancies.

Provide administrative support for medical record management, CRM data maintenance, and internal record-keeping to ensure HIPAA compliance.

Skills and Qualifications:


Proficient in Microsoft Office Suite.

Strong verbal and written communication skills.

Exceptional customer service orientation and ability to engage courteously with clients.

Basic understanding of medical terminology used in a clinical setting.

High school diploma or equivalent experience is required; previous customer service experience is preferred. A bachelor’s degree is a plus.

0-2 years of relevant experience.

Additional Requirements:


This position involves greeting patients in the waiting room and assisting them with the check-in process using a new kiosk system.

Flu vaccination is required for this role.

Other vaccinations (T-Dap, MMR, Hep B, TB, Varicella) are not required, but a titer test will be conducted. Candidates may either receive vaccinations or decline with a declination form.


#INDPHCAlliedHV

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.



  • Novi, United States PRIDE Health Full time

    Pride Health is hiring a Patient Access Rep to support our clients medical facility based in Novi - MI - 26850. This is a 2-3 month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization! Job Title: Patient Access Rep Location: Novi - MI - 26850 Duration: 2-3 Months+...


  • Novi, United States Pride Health Full time

    Pride Health is hiring a Patient Access Rep to support our client’s medical facility based in Novi - MI - 26850. This is a 2-3 month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!Job Title: Patient Access RepLocation: Novi - MI - 26850Duration: 2-3 Months+Schedule:...


  • novi, United States Pride Health Full time

    Pride Health is hiring a Patient Access Rep to support our client’s medical facility based in Novi - MI - 26850. This is a 2-3 month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!Job Title: Patient Access RepLocation: Novi - MI - 26850Duration: 2-3 Months+Schedule:...


  • Novi, United States Henry Ford Health System Full time

    This Patient Access Coordinator (PAC) will work closely with our radiation oncology team in ensuring our newly diagnosed cancer patients, our patients on active treatment, and our post-treatment cancer survivors, experience expertly coordinated care for their appointments. This person will work on-site at our Detroit Brigitte Harris Cancer Pavilion. GENERAL...


  • Novi, United States Henry Ford Health System Full time

    This Patient Access Coordinator (PAC) will work closely with our radiation oncology team in ensuring our newly diagnosed cancer patients, our patients on active treatment, and our post-treatment cancer survivors, experience expertly coordinated care for their appointments. This person will work on-site at our Detroit Brigitte Harris Cancer Pavilion. GENERAL...

  • Sales Representative

    4 weeks ago


    Novi, Michigan, United States Feldman Kia of Novi Full time

    Feldman Kia of Novi is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for greeting and guiding clients as they appear on the lot, engaging in conversation to fully understand their needs, and assisting them in identifying the right vehicle to fulfill their wants and...

  • Patient Coordinator

    3 weeks ago


    Novi, United States Great Expressions Dental Centers Full time

    What you’ll do…As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in...


  • Novi, Michigan, United States Specialty1 Partners Full time

    Job DescriptionWe are seeking a highly skilled Patient Care Coordinator to provide exceptional support to our patients and team members at Endodontic Associates of Michigan - Novi.The ideal candidate will be responsible for making a positive first impression, welcoming patients, maintaining accurate records, and providing excellent customer service.Key...

  • Sales Representative

    4 weeks ago


    Novi, Michigan, United States ActionLink Full time

    Job OverviewWe are seeking a highly motivated Sales Specialist to join our team at ActionLink. As a Sales Specialist, you will be responsible for showcasing Sonos products and providing exceptional customer service to our clients.Key Responsibilities:Represent Sonos products and promote their home theater technologyExecute sales strategies to meet program...


  • Novi, United States The Henry Ford Health System Full time

    Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Representative, Medicine, Family, Clinic, Commerce, Service, Healthcare


  • Novi, United States Best Buy Full time

    12-Sep-2024 Inside Sales Representative(WFH+ uncapped commission) Full time Job Description As a Inside Sales Representative you will receive inbound sales and activation calls, listens to and answers customer questions, and ensures that every customer has a positive experience with Best Buy Health. We use a consultative sales approach,...


  • Novi, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Medical Claims Representative to join our team in NOVI, Michigan. This role is pivotal in the healthcare industry, providing a crucial bridge between patients, healthcare providers and insurance companies. You will have the chance to work in a dynamic environment and contribute to ensuring a smooth and...


  • Novi, United States The Henry Ford Health System Full time

    Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Representative, Clinic, Infusion, Endocrinology, Service, Healthcare, Patient


  • Novi, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...


  • Novi, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...


  • Novi, United States Henry Ford Health System Full time

    General Summary: Full Time Nights PCT, Patient Care Tech Emergency 7pm-7:30am 36 hours/week Rotating Weekends/Holidays Henry Ford Providence Novi Hospital Performs basic clinical and non-clinical patient care activities under supervision. Responsibilities: Aids with movement and placement of patients.| Assists patients with tending to personal...


  • Novi, United States Henry Ford Health System Full time

    Description - External Department: Quality Management Schedule: 8-hour day shift, Monday-Friday Location: Metro-Detroit, MI + Serve as a patient navigator throughout the continuum of care. + Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers. + ...


  • Novi, United States Henry Ford Health System Full time

    Department: Telemetry - Schedule: Part Time Nights 7pm-7:30am 24 hours/week Hospital: Ascension Providence Park, Novi Campus - Location: Novi, MI GENERAL SUMMARY : Perform basic clinical and non-clinical patient care activities under supervision. - Aid with movement and placement of patients. - Assist patients with tending to personal care and activities...

  • Key Account Executive

    2 weeks ago


    Novi, United States Labcorp Full time

    Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Executive, Greater Detroit, MI area to help identify and shape opportunities for Labcorp Diagnostics continued growth. Do you have entry level sales experience and are looking to join an...

  • Key Account Executive

    2 weeks ago


    Novi, United States Labcorp Full time

    Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Executive, Greater Detroit, MI area to help identify and shape opportunities for Labcorp Diagnostics continued growth.Do you have entry level sales experience and are looking to join an...