Vanguard Staffing | Guest Services Associate | mission, tx

2 days ago

mission, United States Vanguard Staffing Full time

Our client, a financial institution in Mission, KS is seeking a Guest Services Receptionist available for front desk coverage. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support)


Responsibilities


  • Receives and directs incoming calls to appropriate personnel and voicemail.
  • Greets and announces clients, applicants and visitors.
  • Follows security procedures for recording guests, suppliers and other visitors.
  • Arranges escorts as needed. Issues visitor passes and validates parking.
  • Assists with scheduling and preparing meeting and conference rooms.
  • Coordinates setup of conference/meetings rooms.
  • Performs general clerical duties associated with distributing office faxes, packages and mail as required.
  • Uses tracking systems to record inbound and outbound courier, freight and mail.
  • Arranges messenger service as needed.
  • Follows location security procedures for screening inbound deliveries.
  • Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.
  • Maintains neat appearance reception area, conference room’s café and other common areas.
  • Maintains records and logs of service requests and tracks their status.
  • Maintains a file of services including transportation sources, accommodations, and referral contacts.


Qualifications


  • HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.
  • Intermediate skills with Microsoft Office Suite.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.

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