Guest Service Expert

1 week ago

Shawnee Mission, United States Marriott International, Inc Full time
Additional InformationRestaurant Server, Breakfast
Job Number24195389
Job CategoryFood and Beverage & Culinary
LocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Service Expert

    3 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationPart Time, Restaurant Servers, Evening shiftJob Number24186322Job CategoryFood and Beverage & CulinaryLocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Arrival Expert

    10 hours ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationFull Time, Flexible ShiftsJob Number24200269Job CategoryRooms & Guest Services OperationsLocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY First impressions are everything. When...

  • Guest Experience Expert

    4 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationNight Auditor, Full Time with BenefitsJob Number24184513Job CategoryRooms & Guest Services OperationsLocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about...

  • Guest Service Expert

    2 months ago

    Shawnee, United States Marriott International Inc Full time

    Additional Information Restaurant Server, Evening Shift Job Number 24166641 Job Category Food and Beverage & Culinary Location Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just...

  • Guest Service Support Expert

    7 days ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationPart time, flexible schedule, Busser Job Number24195385 Job CategoryFood and Beverage & Culinary LocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...

  • Sales and Service Expert

    2 months ago

    Mission Hills, United States 24 Hour Fitness Full time

    24 Hour Fitness - 10400 Sepulveda Blvd [Guest Service / Front Desk] As a Sales and Service Expert at 24 Hour Fitness, you'll: Offer membership, fitness and retail products and services; Build relationships and translate the value of 24 Hour Fitness product and service offerings; Have a strong focus on behaviors that drive member acquisition and retention;...

  • Sales and Service Expert

    1 month ago

    Mission Viejo, United States 24 Hour Fitness Full time

    24 Hour Fitness - 23166 Los Alisos Blvd #140 [Guest Service / Front Desk] As a Sales and Service Expert at 24 Hour Fitness, you'll: Offer membership, fitness and retail products and services; Build relationships and translate the value of 24 Hour Fitness product and service offerings; Have a strong focus on behaviors that drive member acquisition and...

  • Sales and Service Expert

    4 weeks ago

    Mission Viejo, California, United States 24 Hour Fitness Full time

    As a Sales and Service Expert at 24 Hour Fitness, you will be responsible for offering membership, fitness, and retail products and services to our members. You will build relationships and translate the value of our product and service offerings, focusing on behaviors that drive member acquisition and retention. Your goal will be to deliver successful guest...

  • Guest Service Team Member

    2 months ago

    Shawnee, United States Wingstop Full time

    Wingstop - 11910 Shawnee Mission Pkwy - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...

  • Guest Service Team Member

    2 months ago

    Mission, United States Wingstop Full time

    Wingstop - 6852 Johnson Drive - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    2 months ago

    Mission, United States Wingstop Full time

    Wingstop - 2310 E Expressway 83 Ste 4 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...

  • Guest Service Ambassador

    4 weeks ago

    Mission Viejo, California, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, delivering authentic, positive, and genuine experiences to our guests. Your responsibilities will include:Key Responsibilities:Greet and interact with guests, providing a warm and welcoming atmosphereTake and deliver orders, ensuring...

  • Sales and Service Expert

    1 month ago

    Mission Viejo, United States 24 Hour Fitness Full time

    **FULL-TIME** Part-time **LOCATION** 23166 Los Alisos Boulevard 140 Mission Viejo CA 92691 **Who we?are** At 24 Hour Fitness,?we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable,?and welcoming to everyone. We're on the hunt for team members who are...

  • Guest Advocate

    4 weeks ago

    Mission Hills, United States Target Full time

    About TargetAt Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. We are committed to creating a welcoming and inclusive environment for our guests and team members alike. As a Small Format Team Member, you will be part of a dynamic team that is responsible for delivering exceptional...

  • Restaurant Server

    1 day ago

    Shawnee, United States Marriott International Inc Full time

    Additional InformationPart Time, Evening shift Job Number24186322 Job CategoryFood and Beverage & Culinary LocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the...

  • Busser

    1 week ago

    Shawnee Mission, Kansas, 66226, Wyandotte County, KS, United States Marriott International, Inc Part time

    Additional InformationPart time, Evening shift, Flexible ScheduleJob Number24195385Job CategoryFood and Beverage & CulinaryLocationSheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about...

  • Guest Advocate

    2 months ago

    Mission, United States Target Full time

    Target - 2427 E Expressway 83 [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Guest Advocate

    6 months ago

    Mission, United States Target Full time

    Target - 6100 Broadmoor St [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Host or Hostess

    3 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationPart Time, Evening Shift and weekendsJob Number24186325Job CategoryFood and Beverage & CulinaryLocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet guests and determine the number in...

  • Host or Hostess

    3 weeks ago

    Shawnee Mission, United States Marriott International, Inc Full time

    Additional InformationPart Time, Evening Shift and weekendsJob Number24186325Job CategoryFood and Beverage & CulinaryLocationThe Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Greet guests and determine the number in...