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Collections Specialist CO

1 month ago

denver, United States Creative Financial Staffing Full time

Collections Specialist
Location: Denver Tech Center (DTC) | Work Style: 100% Onsite

Are you ready to join a fast-paced, high-growth, private equity-backed company that embodies a work-hard, play-hard mentality as a Collections Specialist? Our client is seeking a Collections Specialist who thrives in an engaging and collaborative environment. With a strong emphasis on cleaning up collections processes, building customer relationships, and reducing past-due balances, this is your chance to make a real impact while being part of a fun, dynamic team.

Why You'll Love This Role:

  • You'll be the driving force behind cleaning up and organizing collections for thousands of accounts.
  • Work with a friendly, high-energy team where business casual meets Colorado casual-jeans welcome, but leave the UGGs at home
  • Join a culture that values hard work, team lunches, community volunteering, and even bingo

What You'll Do as a Collections Specialist:

  • Develop and Refine Collections Processes (30%)

    • Analyze current practices and create an efficient, scalable collections process from the ground up.
    • Document and organize these processes for long-term success.

  • Customer Relationship Building (30%)

    • Establish professional, clear communication with 300-500 customers at any given time.
    • Set up payment plans and follow up to ensure timely resolution of overdue accounts.

  • Account Prioritization and B2B Collections Calls (25%)

    • Review accounts over 60+ days past due and prioritize high-impact opportunities.
    • Make personal phone calls to customers to address outstanding balances and resolve disputes.

  • Analyze and Track Progress (15%)

    • Utilize Excel to track, organize, and report on collections activity.
    • Identify trends in payment behavior and collaborate with the team to improve overall outcomes.

What We're Looking For in Collections Specialist Candidates:

  • Must-Have Skills:

    • Proven background in B2B collections, with clear accomplishments in reducing past-due balances.
    • Strong ability to communicate effectively and professionally, fostering trust and resolution.
    • Experience developing and documenting collections processes from scratch.
    • Decent Excel skills (e.g., sorting, data organization) to handle high-volume account tracking.

  • Pluses:

    • NetSuite experience.
    • Previous experience in a high-growth or PE-backed environment.
    • A degree in accounting or finance is helpful but not required.

What Sets You Apart:

  • You're organized and proactive, capable of managing a high volume of accounts in a fast-paced setting.
  • You bring a customer-service mindset to collections, balancing firmness with professionalism.
  • You're a team player who enjoys collaboration, community events, and a friendly work culture.

Ready to Take the Lead?
This Collections Specialist role is your opportunity to join a company where your hard work will drive results while you enjoy a vibrant, team-oriented atmosphere. Apply today and help shape the future of collections processes for a rapidly growing organization
Collections Specialist applicants must be able to pass a criminal background check and drug screen.
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