Ascendion | Mortgage Loan Processor | sacramento, ca

4 days ago

sacramento, United States Ascendion Full time

About Ascendion:

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life:

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

  • Build the coolest tech for world’s leading brands
  • Solve complex problems - and learn new skills
  • Experience the power of transforming digital engineering for Fortune 500 clients
  • Master your craft with leading training programs and hands-on experience

Experience a community of change-makers

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Job Title: Mortgage Loan Processor (Onsite 5 days in Sacramento, CA)

Job Description:


As a Direct Loan Processor Specialist I, your primary objective will be to provide prompt, efficient, and accurate service to our members and co-workers from the application stage through the funding process on consumer loans.

You will manage a large volume of inbound and outbound consumer loan-related calls from members and co-workers daily. With the ability to multi-task in a fast-paced environment, you will be expected to actively listen to members, respond to their queries and concerns, and always deliver outstanding member service. As a Consumer Direct Lending Specialist I, you will support Member Service and Branch employees with complex loans, questions, or escalations.

As a Direct Loan Processor Specialist I, you should have excellent verbal and written communication skills, attention to detail, and a strong commitment to accuracy and compliance with laws and regulations related to credit union compliance.

Tasks, Duties, Functions:


  • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
  • Manage a high volume of inbound and outbound loan-related calls effectively and simultaneously manage loan applications.
  • Continuously develop yourself to solve problems and improve department performance.
  • Foster a positive work environment by actively listening to and responding to member and co-worker needs with a courteous and helpful attitude.
  • Analyze data, research, and collect documentation, and prepare loan documents with minimal errors.
  • Obtain and verify required Department of Motor Vehicles (DMV) documentation to properly record the company's lien on loan collateral.
  • Collaborate with peers across different departments to carry out key steps in the loan application process.
  • Audit various operational documents, including executed loan documents, and reports to ensure proper procedural compliance, accuracy, and authenticity.
  • Identify and mitigate potential fraud, suspicious activity, and identity theft.
  • Conduct member interviews, perform financial calculations and analysis on Proof of Income, and gather information to satisfy loan conditions in order to determine suitability for loan funding.
  • Prepare loan documents and send them to members for signing and prepare approved loans for disbursement accordingly.

Skills/Abilities for Role:

  • At least three years of experience working in a busy call center environment where high call and loan application volume are the preferred norm.
  • Strong multitasking skills with excellent mindfulness and accuracy.
  • Exceptional verbal and written communication skills, including the ability to articulate technical information in a clear and concise manner.
  • Strong knowledge retention and recall abilities to provide quick and accurate information to callers.
  • Ability to handle pressure and remain calm in challenging situations with frustrated callers.
  • Fast and efficient workstyle to accommodate high volume of calls while maintaining high quality customer support.
  • Empathetic and friendly approach to gain customers' trust and establish positive rapport.
  • Excellent organizational skills to multitask and manage various duties, such as note-taking, knowledge base checking, and LPQ/DataSafe system updating, while speaking with callers.
  • Knowledge of DMV titling and lien filing is a plus.
  • Familiarity with MS Office programs.
  • Ability to identify and mitigate potential fraud, suspicious activity, and identity theft.
  • The successful candidate has experience working in a high-volume call center environment with a proven track record of meeting established productivity and quality standards.


Qualifications:


  • Education: A high school diploma or equivalent is required, with some college preferred.
  • Experience: 1+ years of experience in a fast-paced call center or work environment with high call and loan processing volumes.

Location: Sacramento, CA (Onsite 5 days a week)

Salary Range: The salary for this position is between $45k to $46k per year. Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertain to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk

  • Ascendion | Mortgage Loan Processor | sacramento, ca

    4 days ago

    sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    2 days ago

    Sacramento, United States Ascendion Full time

    About Ascendion: Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    4 days ago

    Sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    4 weeks ago

    Sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    3 weeks ago

    sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    3 weeks ago

    Sacramento, United States Ascendion Full time

    About Ascendion: Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    4 weeks ago

    Sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Mortgage Loan Processor

    4 weeks ago

    sacramento, United States Ascendion Full time

    About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....

  • Loan Processor

    2 months ago

    Sacramento, United States River City Staffing Full time

    Have a project for the State they are working on. Housing project: Need someone with Underwriting, Mortgage, loan processing Will go to the end of the year or more. Full time, Onsite 8-5 pm, downtown location - Process Mortgage Loans - Compliance - P Loan Processor, Processor, Engineer, Staffing

  • Structural Inspection Specialist

    2 weeks ago

    Sacramento, California, United States Sacramento County CA Full time

    About the PositionAs a Structural Inspection Specialist with Sacramento County CA, you will play a vital role in ensuring compliance with local, state, and national codes and regulations. This position requires strong analytical and communication skills, as well as the ability to work effectively in a team environment.Job SummaryWe are seeking an experienced...

  • Senior Fraud Systems Analyst

    1 week ago

    Sacramento, California, United States Ascendion Full time

    About AscendionWe're a digital engineering solutions company that crafts and manages software platforms and products to drive growth and deliver captivating experiences for consumers and employees. Our expertise in engineering, cloud, data, experience design, and talent solution capabilities accelerates transformation and impact for enterprise...

  • Loan Specialist

    4 weeks ago

    Sacramento, United States UMortgage Full time

    Loan Specialist Department: Operations Team: Processing Compensation: Per file Incentive What Sets Us Apart At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower...

  • Retail Mortgage Loan Officer

    4 weeks ago

    sacramento, United States Mutual of Omaha Mortgage Full time

    Are you currently a productive loan officer wanting to take your business to the next level? If so, join the team at Mutual of Omaha Mortgage. We are part of the iconic brand and nationally recognized Fortune 300 company that has been in business over 100 Years!Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and...

  • Retail Mortgage Loan Officer

    4 weeks ago

    Sacramento, United States Mutual of Omaha Mortgage Full time

    Are you currently a productive loan officer wanting to take your business to the next level? If so, join the team at Mutual of Omaha Mortgage. We are part of the iconic brand and nationally recognized Fortune 300 company that has been in business over 100 Years!Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and...

  • Public Safety Officer

    7 days ago

    Sacramento, California, United States City of Sacramento, CA Full time

    Job OverviewWe are seeking a dedicated and skilled Public Safety Officer to join our team in Sacramento, CA. As a Public Safety Officer, you will play a vital role in maintaining the safety and security of our community.About the JobThe Public Safety Officer is responsible for enforcing laws and ordinances, responding to emergency situations, and providing...

  • Physical Therapist Opportunity in Sacramento CA

    6 days ago

    Sacramento, California, United States Sacramento Sierra Rehabilitation Hospital - UC Davis, CA Full time

    Sacramento Sierra Rehabilitation Hospital - PT OpportunityWe are seeking a dedicated Physical Therapist to join our team at Sacramento Sierra Rehabilitation Hospital - UC Davis, CA. This travel opportunity offers a chance to work with a dynamic team and provide high-quality patient care.Job DetailsJob Type: TravelProfession: TherapySpecialty: PT- Physical...

  • Senior Mortgage Loan Professional

    2 days ago

    Sacramento, California, United States Lennar Homes Full time

    About the RoleWe are seeking an experienced Senior Mortgage Loan Processor to join our team at Lennar Homes. This role is responsible for processing and closing loan applications from initial setup through funding, ensuring all conditions and requirements of underwriting and investors have been met.Key ResponsibilitiesProcess and close loan applications in a...

  • Ascendion | Labor And Employment Attorney | sacramento, ca

    2 weeks ago

    sacramento, United States Ascendion Full time

    Our client seeks an experienced Employment Attorney to join their dynamic team. The ideal candidate will have a strong background in employment law with a focus on handling both class action and single-plaintiff cases. This role involves managing complex employment litigation, advising clients on compliance and risk management, and working closely with...

  • Ascendion | Labor And Employment Attorney | sacramento, ca

    2 weeks ago

    sacramento, United States Ascendion Full time

    Our client seeks an experienced Employment Attorney to join their dynamic team. The ideal candidate will have a strong background in employment law with a focus on handling both class action and single-plaintiff cases. This role involves managing complex employment litigation, advising clients on compliance and risk management, and working closely with...

  • Loan Originator Assistant

    4 weeks ago

    sacramento, United States Merchants Mortgage & Trust Corporation Full time

    Merchants Mortgage & Trust Corporation (“MMTC”) is a private real estate lender headquartered in Denver, Colorado. MMTC specializes in short term residential bridge loans for investors, Multifamily loans, commercial loans, construction loans and rental property loans. MMTC originated over $700 million in loans in 2023 and is on pace to originate $1...