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NetSuite Planning and Budgeting
2 months ago
Location: Providence, Rhode Island
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
Responsibilities
The ACS – NetSuite Planning and Budgeting (NSPB) Functional Consultant position is responsible for the delivery of optimization services for Oracle NetSuite NSPB customers in a post-sales and post-implementation environment. Working with the Advanced Customer Support team, Professional Services, Support, Product Management, and Sales, this position will apply leading practices to meet the customer’s business needs. The position also requires developing innovative solutions for system optimization and/or addressing unique requirements to the customer's satisfaction. A Consultant must have a passion for helping customers find creative ways to run their businesses more effectively.
Key Responsibilities
- Provide Post-implementation services to new and existing customers
- Orient and guide Customers to the NetSuite Planning and Budgeting leading practices as applied to their business need
- Document and analyze any unique business requirements outside of the leading practices
- Provide solutions and their validation as part of the client engagement
- Configure/customize the NSPB application based on accepted business requirements within the ACS Level of service
- Work with customers to remediate highest priority gaps that can be delivered within the desired timeline and according to the level of service
- Perform offline tasks that are included in the case management and resolution
- Attend internal and customer meetings and provide status on progress of activities, deliverables, and quality control
Contribute to internal initiatives and Team Development
- Actively participate in initiatives to improve leading practices and internal delivery artifacts
- Contribute with the mentoring, onboarding, and expanding knowledge of the members of the team
- Participate in SME program / Pods in area(s) of interest and expertise
Focus on Continuing Education
- Consistently updates skills/knowledge to enhance the current role via formal Trainings or personal learning sessions
- Contribute to internal NSPB knowledge share
- Be fully versed on functionality released with each new product upgrade
Requirements
- EPM Solution Consultant with 4+ years of experience in the planning/consolidation streams
- Hands-on Implementation experience or Support in EPM products
- Demonstrated ability to perform both functional and technical aspects involved with NSPB with emphasis on leading engagements from start to finish.
- Regularly exceeds personal utilization targets on a quarterly basis
- Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets
- Demonstrates ability to manage multiple accounts simultaneously with high level of customer satisfaction
Education
- Bachelor’s degree or equivalent experience in Computer Science, Engineering, Accounting, Finance or Business Administration
Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
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