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About Momentum ITSMA
Momentum's mission is clear: to empower organizations to center everything they do on clients and cultivate stronger, more resilient relationships. We understand that relationships require dedication and effort to thrive. They can easily stagnate, sour, or fade away if not nurtured and evolved over time. Our client growth services across consulting, research, learning and content help companies to outperform the market by connecting with clients on a new level, making each one feel unique and building win-win relationships that last.
Today, we stand as a leading growth consultancy, driving year-over-year revenue growth, improving win rates, and nurturing valuable relationships for our clients. We invented Account-Based Marketing (ABM) and we’re now reinventing client growth.
With offices in London, Boston, and Melbourne, we are trusted by a significant portion of the S&P100, featuring global giants such as HSBC, Vodafone, and Microsoft. We’ve helped equip over 2,000 marketing practitioners from 60 countries through our learning solutions and have earned the trust of the global market. Recognized as an 'Outstanding Company to Work for” by Best Companies, and honored with 'Flexa Top 100' status for our strong level of flexibility, we are committed to fostering an environment where our team thrives.
As we continue on our ambitious journey, we are poised to expand our passionate, diverse, and talented team to turn our vision into reality. If you're driven to make a meaningful impact, relentlessly curious, and brimming with entrepreneurial spirit, we invite you to join us.
The Role
We are seeking a Principal Consultant to join our advisory team to deliver our service for marketing leaders, develop senior relationships, and make strategic recommendations on how to best achieve their growth goals.
Our advisory service provides clients with access to a senior advisory for coaching, access to frameworks and data, and ongoing reviews of program performance. The role demands a growth mindset and strategic thinking with authority and expertise.
You will provide the highest standard of advisory services to support our clients, including facilitating workshops, leading assessments, coaching, and presenting research. You will lead key relationships with advisory clients ensuring high satisfaction and enabling service expansion.
Key Responsibilities:
- Consult with clients to apply our research and models in the context of their business environment and help solve their problems through inquiry and advisory.
- Draw on your deep understanding of how CMOs and other marketing leaders can develop strategies that enable them to deliver success for their firm and customers.
- Deliver ongoing advisory consulting engagements for clients in technology and professional services.
- Coach and mentor client leadership teams and marketing practitioners either 1:1 or in a group setting.
- Refine, “productise” and promote a regular stream of frameworks for our clients, engaging directly with clients to deliver advisory consulting.
- Serve as the primary point of contact for the client, delivering value in every communication.
- Elevate client interactions by leading engagements with clarity and impact.
- Ensure a fantastic client experience by demonstrating excellent leadership skills, cultivating trusted client partnerships through the quality of your thinking.
- Gather, synthesize, and maintain a rich set of insights around a portfolio of clients, their business environments, challenges, and growth contexts, to inform future consulting and advisory delivery.
- Work closely with the practice to support account expansion and proposal development.
Strategic influence & market presence
- Act as the internal SME on key topics.
- Produce a regular stream of thought leadership deliverables in the form of documents, blogs, infographics, webinars, or podcasts.
- Present at our events and industry-related events and deliver client webinars.
- Support teams in client development discussions.
- Ensure success of delivery from diagnostic through the value realization.
- Develop IP and partner with clients for value realization.
Prior Experience Requirements
- 10+ years of experience in a B2B marketing consultancy or Marketing Leadership role.
- Demonstrable experience in critical thinking and strategy development including organization design and change management.
- Bachelor’s degree from college, university or equivalent work experience; master’s degree or MBA is a bonus.
- Subject matter expertise and ability to engage with senior stakeholders such as Chief Marketing Officers.
Perks and Benefits
- Annual leave: 16 days plus Public Holidays with 3 bonus days off for end-of-year shutdown (25 Dec to 1 January).
- Company bonus plan.
- Healthcare plan.
- Personal learning and development budget.
- Sabbatical leave options.
- Home office budget.
- Enhanced parental leave.
- Enhanced sick leave.
- Hybrid working and flexible working policy.
- Culture Club and dedicated ESG committee.