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Chief Regional Officer

1 month ago

Los Angeles, United States School on Wheels Full time

School on Wheels is a nonprofit organization dedicated to supporting the educational needs of students from kindergarten through twelfth grade experiencing homelessness. Since 1993, we have provided tutoring to over 50,000 students across six counties in Southern California and partnered with 400+ sites, including shelters and school districts. Each year, we supply around 5,000 students with school supplies, striving to bridge educational gaps and ensure every student has the opportunity to succeed.

Position Overview

Reporting to the Executive Director, the Chief Regional Officer (CRO) oversees and ensures the effective strategic, operational, and regional activities of School on Wheels (SOW). This includes management of the regional teams, including the Skid Row Learning Center, human resources, and all general office administration. The ideal candidate has overseen remote and hybrid teams, is an excellent communicator, and has a passion for School on Wheel’s mission and core values of trust, integrity, innovation, flexibility, passion, and teamwork.

Job Type and Location:
Full-time, Hybrid with a telework agreement.
On-Site Location: 600 E. 7th St #109, Los Angeles, CA, 90021

Major Responsibilities

  • As a member of the Leadership Team, provide input to the Executive Director in the development of SOW’s strategic plans, policies and budgets.

Leadership Team

  • Work with the Executive Director to ensure the organization’s ability to fulfill its mission into the future successfully.
  • Interact with the leadership team to achieve SOW’s strategic plan and goals.
  • Work with the leadership team to build and lead staff to strengthen and support School on Wheels programmatic, financial, funding, and operational goals.
  • Provide guidance to the Executive Director to ensure that SOW’s policies, procedures, and activities align with its mission and vision.

Regional Management

  • Work with the Executive Director and Director, Students and Volunteers to manage all regional teams geographically assigned in six counties in Southern California.
  • Establish annual goals and objectives based on the strategic plan: set the tone and motivation to achieve those goals, evaluate results and performance and hold teams accountable for those achievements.
  • Manage Director, Students and Volunteers overseeing all SOW regional, volunteer and student coordinators.
  • Oversee and ensure the Skid Row Learning Center (SRLC) remains a vibrant learning environment and facility suitable for foundation and funder site visits.
  • Work closely with the leadership team to strategically plan and facilitate engaging and informative site visits for individuals, corporations, and foundations.
  • Ensure the ongoing maintenance and improvement of the learning center facility, prioritizing its upkeep to create a welcoming and functional environment for all stakeholders.
  • Work with the Program team to ensure the development, implementation, and evaluation of program and plans that reflect organizational and program priorities.

People Management

  • In coordination with the Executive Director and Leadership Team, promote a culture that reflects School on Wheels’ values and create a positive work environment to attract, retain, and motivate a diverse, talented staff.
  • Coordinate with the Executive Advisor to update and improve the Career Path Program to encourage continuous learning and development.
  • Establish credibility throughout the organization as an effective listener and problem solver of people issues.

Human Resource

  • Work closely with our external HR consultant to leverage their expertise and support in various HR functions.
  • Develop and implement effective recruitment strategies to attract qualified candidates, including volunteers.
  • Design and execute comprehensive onboarding programs to facilitate smooth transitions for new hires.
  • Provide training and support to managers and employees on performance management processes.
  • Serve as a mediator in resolving conflicts or disputes between employees or between employees and management.
  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Prepare regular reports for management on HR metrics, such as turnover rates, employee satisfaction, and training effectiveness.

Qualifications

  • Minimum of 10 years of experience increasing responsibility in business, operational, financial, and management and proven leadership experience in the nonprofit sector.
  • Strong belief in the mission and culture of School on Wheels. Interest in working for a mission-driven nonprofit organization and exemplifying SOW’s values, integrity, and ethics.
  • Significant operational experience in evaluating, developing, and implementing organizational policies systems, and structures in a nonprofit environment.
  • Superb business acumen and sound understanding of business strategies, financial planning, analysis, and budgeting.
  • Successful track record in staff development, coaching, and mentoring. Ability to inspire teams and work effectively with people of all organizational levels.
  • Accustomed to prioritizing, executing, and achieving results in lean environments; always ready to engage and lend a hand where needed.
  • Working with at-risk children and people experiencing homelessness is a huge plus.
  • Bilingual (Spanish/English) skills preferred.
  • Mileage Reimbursement
  • 403(b) Retirement Plan
  • Generous Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Professional Development Funding
  • Career Ladder Pathing
  • Wellness Program
  • Paid Birthday Off
  • Health Insurance
  • Vision Insurance
  • Life Insurance

School on Wheels is an Equal Employment Opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees and applicants are treated fairly. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age disability, veteran status, or any other characteristic protected by law. We believe that a variety of perspectives and backgrounds enhances our work and our mission to support the educational needs of unhoused children.

How To Apply: To join this dedicated team, submit your cover letter and resume for consideration to employment@schoolonwheels.org

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