Director, Communication Physician Engagement

6 days ago

Somerville, United States Mass General Brigham (Enterprise Services) Full time

United States, Massachusetts, Somerville


The Director of Communication focused on Physician Engagement will be responsible for developing and implementing comprehensive communication strategies that build trust, inform and inspire and improve engagement within our physician community. This role requires a nimble and thoughtful leader with exceptional communication skills, a deep understanding of the healthcare landscape, a commitment to improving physician satisfaction and engagement and an ability to work effectively across a matrixed marketing and communication team.

Key Responsibilities:

  1. Oversee, execute and measure the effectiveness of a robust plan for physician engagement initiatives and multi-channel communication programs.
  2. Plan, coordinate, and execute Town Hall meetings for physicians, ensuring that key topics are addressed and facilitating open dialogue between leadership and physicians. Support a Q&A process for each meeting, including developing answers for commonly asked questions and sharing with the appropriate audiences.
  3. Create and refine communication materials for the presidents of the Massachusetts General Physicians Organization and the Brigham and Women's Physicians Organization including talking points, emails, presentations and other materials to ensure consistent messaging.
  4. Evolve standing weekly e-newsletters to keep physicians informed about organizational updates, events, initiatives to include best practices and create a sense of community and transparency. The role requires collecting content, drafting new content and overseeing distribution of these publications.
  5. Oversee the creation and distribution of a monthly email communication package for physician leaders that highlights important information from across the Mass General Brigham system, updates and events relevant to the physician community and resources to facilitate effective communication with their teams.
  6. Oversee the content and management of intranet pages of the BWPO and MGPO and develops communications initiatives that increase physician engagement with the intranet.
  7. Address any ad hoc communication needs for physicians and clinicians, developing tailored communication plans and materials to ensure effective dissemination of information.
  8. Support content development, including identifying potential story ideas and collaborating with the Content and Creative Team on a variety of communication materials that effectively convey key messages to physicians.
  9. Develop and track metrics to assess the effectiveness of communication initiatives and physician engagement strategies, making data-driven adjustments as needed.
  10. Serve as a liaison for the physician community to the broader integrated Marketing and Communication team.
  11. Stay abreast of industry trends and best practices in physician engagement and communication, leveraging this knowledge to enhance and evolve strategies.

Qualifications:

  • Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
  • 7+ years of experience in communications, a focus on healthcare and internal communication, change/organizational communication or clinician engagement is a plus.
  • Proven track record of developing and implementing successful communication strategies in a healthcare setting.
  • Strong understanding of academic medicine, the healthcare landscape and the challenges faced by physicians.
  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and engaging manner.
  • Exceptional interpersonal skills, with the ability to build relationships and collaborate effectively with leaders, physicians and other members of the multidisciplinary healthcare team.
  • Proficiency in digital communication tools and platforms with a drive to develop new, innovative tools and programs to support effective communication.
  • Ability to develop KPIs and metrics of success to assess the effectiveness of communication initiatives and make data-driven decisions.

Location:
Role is hybrid, with time spent at Mass General Brigham headquarters in Somerville, MA and MGB's two academic medical centers, Massachusetts General Hospital and Brigham and Women's Hospital in Boston, MA.

About Us:
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location: MA-Somerville-MGB Assembly Row

Work Locations: MGB Assembly Row 399 Revolution Drive Somerville 02145

Job: Professional/Managerial

Organization: Mass General Brigham

Schedule: Full-time

Standard Hours: 40

Shift: Day Job

Posted Shift Description: Full Time Eastern Business Hours. Hybrid role includes onsite work at MGB Assembly Row Somerville, MA and MGB's two academic medical centers, MGH and BWH/ Boston.

Employee Status: Regular

Recruiting Department: MGB Internal Communications

Helping diverse candidates find great careers is our goal. The information you provide here is secure and confidential.

#J-18808-Ljbffr

  • Assistant Director, Leadership Giving

    4 weeks ago

    Somerville, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Title: Assistant Director, Leadership GivingBrigham and Women's Hospital (BWH) is seeking a highly skilled and experienced Assistant Director, Leadership Giving to join our Development team. As a key member of our team, you will be responsible for identifying, cultivating, soliciting, and stewarding leadership-level gifts to support the hospital's...

  • Associate Director, Major Gifts

    4 months ago

    Somerville, United States Mass General Brigham Full time

    Associate Director, Major Gifts-(3299071) Description Looking for an opportunity to have an impact on the lives of patients and families? Join the Brigham and Women’s Development team! As we work together to support this world-class academic medical center and the hospital’s mission of a healthier world, we pride ourselves on being a passionate,...

  • Director of Donor Relations

    4 weeks ago

    Somerville, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Director of Donor RelationsBrigham and Women's Hospital (BWH) is seeking a highly skilled and experienced Director of Donor Relations to join our Development Office. As a key member of our team, you will be responsible for managing a comprehensive donor gift agreement and recognition program, ensuring that major and principal donors receive meaningful and...

  • Associate Director, Medical Education, Healthcare at Home

    3 weeks ago

    Somerville, United States Mass General Brigham Community Physicians Full time

    Summary of PositionThe Associate Director for Medical Education is a leadership role that is responsible for supporting medical education for Mass General Brigham Home Hospital services, programs, and policies and serving as a liaison between clinical and operational leadership for Home Hospital at Mass General Brigham across all facilities (Academic Medical...

  • Associate Director, Medical Education, Healthcare at Home

    7 days ago

    Somerville, United States Mass General Brigham Community Physicians Full time

    Summary of Position The Associate Director for Medical Education is a leadership role that is responsible for supporting medical education for Mass General Brigham Home Hospital services, programs, and policies and serving as a liaison between clinical and operational leadership for Home Hospital at Mass General Brigham across all facilities (Academic...

  • Investment Director, MGB Investment Office

    2 weeks ago

    Somerville, United States Mass General Brigham Full time

    Description: As a not-for-profit organization, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, MGB supports a complete continuum of care including community and specialty...

  • Assistant Director Neurology

    3 weeks ago

    Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Description & RequirementsSpecialty: NeurologyDiscipline: RNDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. When determining base pay, we take a comprehensive approach that considers your skills,...

  • Assistant Director Neurology

    4 weeks ago

    Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Description & RequirementsSpecialty: NeurologyDiscipline: RNDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. When determining base pay, we take a comprehensive approach that considers your skills,...

  • Director of Breast Health Center

    4 weeks ago

    Somerville, New Jersey, United States RWJBarnabas Health Full time

    Job Title: Director of Breast Health CenterAt RWJBarnabas Health, we are seeking a highly skilled and experienced Director of Breast Health Center to lead our team in providing exceptional patient care and advancing the field of breast health.Key Responsibilities:Develop and implement strategies to improve patient outcomes and satisfactionLead a team of...

  • Director of Software Engineering

    4 weeks ago

    Somerville, Massachusetts, United States Motorola Solutions Full time

    Job Title: Director of Software EngineeringAt Motorola Solutions, we're driven by a shared purpose - to help people be their best in the moments that matter. As a Director of Software Engineering, you'll play a critical role in shaping our software development strategy and leading a team of talented engineers to deliver innovative...

  • Director of Donor Relations and Recognition

    4 weeks ago

    Somerville, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryThe Director of Donor Relations and Recognition is a key member of the Development team at Brigham and Women's Hospital, responsible for managing a comprehensive donor gift agreement and recognition program. This role oversees a team of professionals responsible for creating and delivering gift agreements, custom acknowledgments, leadership...

  • Language Justice Specialist

    3 weeks ago

    Somerville, Massachusetts, United States City of Somerville Full time

    Job SummaryThe City of Somerville is seeking a highly skilled Language Justice Specialist to join our team. As a key member of our staff, you will play a critical role in advancing language justice goals for the City of Somerville.Key ResponsibilitiesDevelop and implement language access plans to ensure equitable access to city services for linguistically...

  • Director

    1 month ago

    Somerville, United States Incredible Health Full time

    Hospitals on Incredible Health are actively hiring and accepting applications in the Somerville, NJ area for the following position: Director. Nurses with experience in any of the following areas are strongly encouraged to apply: Assistant Nurse Manager, CNO, Charge, Clinical Nurse Coordinator, Director, Manager, Supervisor, or VP. Shift(s) available: day...

  • Environmental Director

    3 weeks ago

    Somerville, Massachusetts, United States Triumvirate Environmental Full time

    Director of Environmental, Health, Safety & Transportation OperationsTriumvirate Environmental, a leading environmental services firm in North America, is seeking a highly motivated and customer-focused individual to lead our Corporate EHS Compliance team. As the Director of Environmental, Health, Safety & Transportation Operations, you will be responsible...

  • Investment Director, MGB Investment Office

    6 days ago

    Somerville, United States Mass General Brigham (Enterprise Services) Full time

    Investment Office General OverviewMass General Brigham's Investment Office manages more than $20 billion for MGB, invested primarily via partnerships with third-party investment management firms. Strategies in the portfolio include private equity, venture capital, long-only equities, long/short equities, and real assets investments. Our goal is to generate...

  • Nurse Director

    1 month ago

    Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Title: Assistant Nurse Director Cardiac SurgeryMass General Brigham is seeking a highly skilled and experienced Assistant Nurse Director to join our team in Somerville, Massachusetts.About the Role:The Assistant Nurse Director will provide leadership and support to our nursing staff in the Cardiac Surgery department, ensuring the delivery of high-quality...

  • Medical Education Director

    3 weeks ago

    Somerville, Massachusetts, United States Mass General Brigham Community Physicians Full time

    Job SummaryThe Associate Director for Medical Education is a leadership position that oversees medical education for Mass General Brigham Home Hospital services, programs, and policies. This role serves as a liaison between clinical and operational leadership for Home Hospital at Mass General Brigham across all facilities.Key ResponsibilitiesLead curriculum...

  • Healthcare Director of Digital Strategy and Technology

    4 weeks ago

    Somerville, Massachusetts, United States Perficient Full time

    Job DescriptionThe Healthcare Director of Digital Strategy and Technology will spearhead digital transformation initiatives for one of our largest clients. This visionary advisor will possess deep expertise in healthcare payer systems, digital technologies, and strategic execution. The Director will develop and implement digital strategies to optimize member...

  • Nurse Director

    1 month ago

    Somerville, Massachusetts, United States Mass General Brigham Full time

    Job Title: Assistant Nurse Director Cardiac SurgeryMass General Brigham is seeking a highly skilled and experienced Registered Nurse to fill the role of Assistant Nurse Director in our Cardiac Surgery department.About the Role:The Assistant Nurse Director will provide leadership and support to our nursing team, ensuring the delivery of high-quality patient...

  • Community Center Coordinator

    3 weeks ago

    Somerville, Massachusetts, United States Vinfen Full time

    Job DescriptionSchedule: Mon-Fri, 8am-4pmSalary: $57,800 / yearWe are seeking a Community Center Coordinator to assist the Program Director in managing the clinical, financial, and administrative operations of a Community Center for Adults with Brain Injury.Under the direction of the Program Director, the Coordinator will manage the program activities of...