Associate Director of MSO Operations

1 week ago


las vegas, United States CenterWell Senior Primary Care Full time

The Associate Director of MSO operations is a relationship manager and leader in the market who ensures practices are hitting quality and savings targets. The Associate Director will work with local clinical leaders and market presidents to ensure strategic goals are set and implemented through provider engagement specialist.


Responsibilities

  • Execute on direction from the National President of MSO Operations, Clinical dyad partners, and/or Market Presidents, and internal team members as necessary to achieve practice value-based care goals.
  • A strong leader to guide Provider Engagement Specialists in individual initiative planning efforts, tailored for each practice.
  • Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings.
  • Manage the onboarding process of new practices and plan for onboarding success.
  • Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments.
  • Facilitate regular meetings with practices to educate practice staff, build MSO buy-in, identify and resolve barriers, monitor progress, and gather practice satisfaction, feedback, and lessons learned

Required Qualifications

  • Bachelor's Degree
  • 6 or more years of healthcare or managed care with Provider Contracting, Network Management or Provider Relations experience.
  • 2 or more years of demonstrated management experience and partnering with senior leadership on strategic initiatives.
  • Ability to travel as needed within Las Vegas, NV and surrounding areas.
  • Proven planning, preparation and presenting skills, with established knowledge of reimbursement and bonus methodologies.
  • Demonstrated ability to manage multiple projects and meet deadlines.
  • Comprehensive knowledge of all Microsoft Office applications.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.



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