Director, Delivery Lead 2 FueliX
7 days ago
WillowTree, a TELUS International Company, partners with the world’s leading brands to help them tackle their thorniest challenges - be it launching new digital products, delivering personalized marketing at scale, or harnessing the power of data and AI to transform their business. These mission-critical initiatives aren’t solved by a single discipline. Great digital is a team game - it requires seamlessly combining strategy, engineering, design, data science, marketing, and more.
In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT). The combined company brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose - be it mobile apps, websites, voice skills, chatbots, email, service agents, or associates.
Location & FlexibilityOur Director, Delivery Lead 2 is an integral part of our team at WillowTree. This role will maintain an in-office presence 2-3 days weekly (depending on the location) in a hybrid capacity out of one of our offices in Charlottesville (VA), Boston (MA), Durham (NC), or Columbus (OH).
The OpportunityAs a Director, Delivery Lead 2, you’ll partner with one of our Engineering Directors and Product Managers to lead a multidisciplinary project team on one or more of the Fuel iX product lines being delivered to market. This opportunity involves working closely with cutting-edge AI use cases to directly solve problems through AI and enable AI deployments within enterprises.
Fuel iX is an AI platform that helps enterprises manage and accelerate AI-fueled intelligent experiences (iX). This role is pivotal in enhancing and evolving our industry-leading AI engine, ensuring it delivers flexibility, control, productivity, and trust to enterprises worldwide.
Responsibilities- Create, guide, and communicate the holistic project plans and goals to create alignment and overall program delivery success.
- Partner across teams to drive product development, own the creation of mission-critical products and deliver desired outcomes.
- Lean on your experience to provide effective decision-making on complex issues of scope, design, architecture, and process.
- Deliver timely and tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives.
- Optimize processes and use of time for your team while focusing on key client activities.
- Be flexible and adaptive by applying appropriate project management frameworks that suit the customer and product.
- 7+ years of experience in software development.
- Experience leading large-scale custom software development projects, from discovery through UX design, implementation, and deployment.
- Demonstrated experience and confidence in managing software projects with complex scopes and executive partners.
- Experience facilitating working sessions with client stakeholder groups and internal teams.
- You've managed projects, provided feedback, and led a multidisciplinary team.
- Ability to clarify complex ideas and navigate ambiguity for your team.
- Professional experience as a Project or Product Manager and Scrum Master from a technology or SaaS-based product company.
- Proven experience working with AI or machine learning-based products.
- Certifications such as CSM, CSPO, PMP, SA, SPC, etc.
- Experience with B2E or Contact Center CX solutions is highly desirable.
- Experience with cloud-based infrastructure and services.
- Experience using or building developer platforms.
We offer a place to be yourself. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
#J-18808-Ljbffr-
Catering Delivery Driver | Boston, Massachusetts
3 months ago
Boston, United States SeimDei Delivery Full timeJob DescriptionJob DescriptionJoin SeimDei, we guarantee you will work with some of the coolest people who will help you earn more by driving less and creating a schedule that works for you. Here are the benefits of becoming a driver on our team:$15 - $50+ average pay per orderAvailability between 9 A.M. - 2 P.M. as we deliver during breakfast and occasional...
-
Agile Delivery Lead
2 weeks ago
Boston, United States Veson Nautical Full timeDescription Agile Delivery Lead Overview Veson Nautical is looking for an Agile Delivery Lead to serve as a servant leader and subject matter expert of Agile methodologies and Program Management. The Agile Delivery Lead will facilitate the optimization of the team’s productivity by creating a culture of continuous improvement and...
-
Associate Director, Global Discovery Operations Lead
2 months ago
Boston, United States Jarvis Walker Full timeAssociate Director,Global Discovery Operations LeadThe Associate Director, Operations Lead is a central and critical role in Global R&D Discovery IT that is responsible for providing excellent user experience which relies on stable, consistent, and compliant operations and support.In this role, the Operations Lead will oversee delivery of a global services...
-
Associate Director, Global Discovery Operations Lead
2 months ago
Boston, United States Jarvis Walker Full timeAssociate Director,Global Discovery Operations LeadThe Associate Director, Operations Lead is a central and critical role in Global R&D Discovery IT that is responsible for providing excellent user experience which relies on stable, consistent, and compliant operations and support.In this role, the Operations Lead will oversee delivery of a global services...
-
Delivery Lead
2 weeks ago
Boston, United States Rightsline Full timeJob DescriptionJob DescriptionSalary: Since 2012, Rightsline has been making work easier for rights and royalties professionals with our innovative rights and royalties management software, allowing our customers to maximize their portfolios without having to max out their daily to-do-lists. Our fully integrated and configurable platform provides customers...
-
Director, Program Delivery
7 days ago
Boston, United States Thegradcafe Full timeJob DescriptionEpsilon is seeking a Director, Program Delivery with a proven record of accomplishment in leading, delivering, and managing compelling customer solutions in support of overall business growth and revenue targets. Candidates should have a strong experience in managing complex application development projects involving database and digital...
-
Director, Program Delivery
7 days ago
Boston, United States Thegradcafe Full timeJob DescriptionEpsilon is seeking a Director, Program Delivery with a proven record of accomplishment in leading, delivering, and managing compelling customer solutions in support of overall business growth and revenue targets. Candidates should have a strong experience in managing complex application development projects involving database and digital...
-
Director, Program Delivery
7 days ago
Boston, United States Thegradcafe Full timeJob DescriptionEpsilon is seeking a Director, Program Delivery with a proven record of accomplishment in leading, delivering, and managing compelling customer solutions in support of overall business growth and revenue targets. Candidates should have a strong experience in managing complex application development projects involving database and digital...
-
Director, Program Delivery
6 days ago
Boston, United States Thegradcafe Full timeJob DescriptionEpsilon is seeking a Director, Program Delivery with a proven record of accomplishment in leading, delivering, and managing compelling customer solutions in support of overall business growth and revenue targets. Candidates should have a strong experience in managing complex application development projects involving database and digital...
-
Director, Partner Delivery Assurance
3 days ago
Boston, United States UKG (Ultimate Kronos Group) Full timeHere at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. Our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our...
-
Boston, United States OSI Full timeDirector/Senior Director, Regulatory Strategist – Global Regulatory Lead (Hybrid)Position SummaryPepGen is at an exciting time in our development. Reporting into the SVP Head of Regulatory, you will be responsible for the global regulatory strategic development for one of our lead assets, providing a unique opportunity for a motivated and team-orientated...
-
Programs Course Director
7 days ago
Boston, United States Sacred Heart University Full timeThompson Island Outward Bound Education CenterCathleen Stone Island is a National and State Park located in the heart of the Boston Harbor Islands, with a 200-year legacy of serving children in Boston and a 48-year partnership with the Boston Public Schools (BPS). The Island is a beacon for experiential education, empowering young people through hands-on...
-
Programs Course Director
2 weeks ago
Boston, United States Sacred Heart University Full timeThompson Island Outward Bound Education CenterCathleen Stone Island is a National and State Park located in the heart of the Boston Harbor Islands, with a 200-year legacy of serving children in Boston and a 48-year partnership with the Boston Public Schools (BPS). The Island is a beacon for experiential education, empowering young people through hands-on...
-
Boston, United States OSI Full timeDirector/Senior Director, Regulatory Strategist – Global Regulatory Lead (Hybrid) Position SummaryPepGen is at an exciting time in our development. Reporting into the SVP Head of Regulatory, you will be responsible for the global regulatory strategic development for one of our lead assets, providing a unique opportunity for a motivated and team-orientated...
-
Programs Course Director
3 months ago
Boston, United States Cathleen Stone Island Outward Bound School Full timeJob DescriptionJob DescriptionSalary: $51,500Who are we? Cathleen Stone Island is a National and State Park located in the heart of the Boston Harbor Islands, With a 200-year legacy of serving children in Boston and a 48-year partnership with the Boston Public Schools (BPS), the Island is a beacon for experiential education, empowering young people...
-
Director/Senior Director, Regulatory Strategist
2 months ago
Boston, United States PepGen Full timeJob DescriptionJob DescriptionDirector/Senior Director, Regulatory Strategist – Global Regulatory Lead (Hybrid) Position Summary PepGen is at an exciting time in our development. Reporting into the SVP Head of Regulatory, you will be responsible for the global regulatory strategic development for one of our lead assets, providing a unique opportunity...
-
Travel Nurse RN
1 month ago
Boston, MA, United States Lead Health Full timeLead Health is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Boston, Massachusetts. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Start Date: 09/09/2024 Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel We need a Labor & Delivery Travel RN to make a...
-
Travel Nurse RN
1 month ago
Boston, MA, United States Lead Health Full timeLead Health is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Boston, Massachusetts. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Start Date: 09/09/2024 Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel We need a Labor & Delivery Travel RN to make a...
-
Lead Concierge/Supervisor
3 months ago
Boston, United States Stratton Amenities Full timeJob DescriptionJob DescriptionStratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.The Lead Concierge/Supervisor will be...
-
Operations Director
1 week ago
Boston, Massachusetts, United States Acclaim Recruiters Full timeOperations Director - Key Responsibilities$90,000 - $100,000 with bonus opportunities**Job Summary:**As an Operations Director at Acclaim Recruiters, you will be responsible for overseeing the daily front-line operations, including customer service, dispatch, transportation, and warehouse functions. Your primary goal will be to ensure timely processing and...