DataStaff, Inc. | Training and Support Specialist | raleigh, nc
15 hours ago
DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.
*This is a hybrid work model- the candidate will need to be onsite 8 days per month
Responsibilities:
- Create in-person and online training content to support organizational initiatives and business units.
- Support live virtual meetings and events.
Knowledge and Skills:
- Strong instructional design and technical knowledge a must.
- Strong content development and writing skills needed.
- Ability to create resources to support employee learning, such as tips, job aids, and templates.
- Good research skills
- Strong presentation, communication, and collaboration skills
- Must be professional, available during work hours, responsive, and timely.
- Must be attentive to detail and meet required timelines for deliverables.
- Experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams.
- Experience developing curriculums or training in partnership with subject matter experts is preferred.
- Creating training videos and microlearning, a plus.
- Use of voiceover tools a plus.
- Interest in continually learning new software and keeping the team updated on changes to software, is desired.
- This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
- Must be professional.
Required Skills:
- 3 Years - Experience in curriculum design and developing training materials for adult learners
- 3 Years - Strong content development skills needed.
- 5 Years - Instructional design and technical knowledge needed
- 3 Years - Adobe Articulate 360
- 3 Years - Experience with adult learning practices, principles and procedures in classroom and on-line presentations
- 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
- 3 Years - Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex
Desired Skills:
- 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
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