Insight Global | Customer Support Specialist | indianapolis, in
4 days ago
Day to Day:
Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions. Onsite in Indianapolis 5 days per week.
Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues. General PC skills required including experience with Word, Excel and Outlook.
Must Haves:
- 3-5 years high volume call center experience
- 1 years financial service experience within Banking preferably
- desire to lead and direct clients properly
- experience with customer de-escalation
- excellent customer service skills
- experience with excel, windows, and outlook
Pluses
- Bachelors Degree
Contract Roles:
Compensation:
$15/hr to $18/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
-
indianapolis, United States Insight Global Full timeJob Title: IT Systems Support Specialist/AdministratorStart: as soon as January 2nd, 2025 (Thursday)Location: Indianapolis, IN - candidate must sit within 50-mile radius of 46268Remote flexibility: On site 3 days/week T, w, TH – 5 days preferred if flexible! Schedule is flexible depending on work being done.Hours: 40 hours/week MUST-HAVES:1-3+ years of...
-
indianapolis, United States Insight Global Full timeJob Title: IT Systems Support Specialist/AdministratorStart: as soon as January 2nd, 2025 (Thursday)Location: Indianapolis, IN - candidate must sit within 50-mile radius of 46268Remote flexibility: On site 3 days/week T, w, TH – 5 days preferred if flexible! Schedule is flexible depending on work being done.Hours: 40 hours/week MUST-HAVES:1-3+ years of...
-
indianapolis, United States Insight Global Full timeA DOD client of ours is seeking a Sr. Mechanical Design Engineer to join their team in Indianapolis.Title: Sr. Mechanical Design EngineerLocation: Indianapolis, IN – 6125 E 21st StSchedule: Onsite – 3-5 days per week. Prefer 5 but can be flexible to 3-4 days on hybrid schedule!Duration: 6 month contract to permanent hire - the role will go permanent!Pay...
-
Customer Support Specialist
7 days ago
Indianapolis, United States Insight Global Full timeJob DescriptionJob DescriptionDay to Day:Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role, you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and...
-
indianapolis, United States Insight Global Full timeAbout the Role: Insight Global is seeking multiple Sr. Software Engineers to support a financial services client in Indianapolis. The ideal candidate will be responsible for the maintenance and upkeep of legacy applications, ensuring their optimal performance and reliability. This role requires a strong understanding of .NET technologies, SQL Server, Oracle...
-
Customer Support Specialist
1 day ago
Indianapolis, United States Insight Global Full timeJob DescriptionJob DescriptionDay to Day:Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role, you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and...
-
Customer Support Specialist
4 days ago
Indianapolis, United States Insight Global Full timeDay to Day: Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions. Onsite in...
-
indianapolis, United States Insight Global Full timeA SaaS client of ours in Indianapolis is seeking a Revenue & CRM Operations Manager to join their team on a full time, permanent basis.Title: Revenue Operations ManagerDuration: Permanent / Direct-HireLocation: Indianapolis, Indiana, near Fort Ben. 5 days to start for 90 days, then 3 days onsite from thereSalary: $85-115k with potential flexibility DOE +...
-
Customer Service Specialist
4 days ago
Indianapolis, United States Insight Global Full timeA financial services client of Insight Global is looking for a Customer Service Specialist to join their team in Indianapolis, ID!Qualifications:3-5 years high volume call center experience1 years financial service experience within Banking preferablyDesire to lead and direct clients properlyExperience with customer de-escalationJob Description:In this role...
-
indianapolis, United States Insight Global Full timeTitle: SharePoint Business AnalystLocation: Must sit within 50 miles of client location (list below)Indianapolis, INBaltimore, MD 21244Harrisburg, PASyracuse, NYDenison, TXPortland, MEDuration: 7-month Contract-to-hireOn-site Schedule: Fully Remote through contract duration, minimum 1x/week on-site upon conversionPay Rate: $35-$40/h Day-to-Day:• Defines...
-
indianapolis, United States Insight Global Full timeJob Responsibilities: Respond to inbound calls, emails, live chat and voice mails.Possess knowledge of the mortgage origination process to be able to identify, understand and categorize the caller’s request, so that accurate and complete information is provided in response.Utilize a web-based knowledge database to answer policy questions and general...
-
HVAC Building Engineer
1 month ago
Indianapolis, United States Insight Global Full timeTitle: HVAC Building EngineerLocation: Traveling around the greater Indianapolis areaDuration: 6-month Contract-to-hirePay Rate: $30-40/hrStart Date: Early December Must-haves Knows the ins and outs of commercial HVAC systems and how they workInterest in learning the software programming side of HVAC controls (building automation system)Ability to read and...
-
HVAC Building Engineer
4 weeks ago
indianapolis, United States Insight Global Full timeTitle: HVAC Building EngineerLocation: Traveling around the greater Indianapolis areaDuration: 6-month Contract-to-hirePay Rate: $30-40/hrStart Date: Early December Must-haves Knows the ins and outs of commercial HVAC systems and how they workInterest in learning the software programming side of HVAC controls (building automation system)Ability to read and...
-
HVAC Building Engineer
1 month ago
indianapolis, United States Insight Global Full timeTitle: HVAC Building EngineerLocation: Traveling around the greater Indianapolis areaDuration: 6-month Contract-to-hirePay Rate: $30-40/hrStart Date: Early December Must-haves Knows the ins and outs of commercial HVAC systems and how they workInterest in learning the software programming side of HVAC controls (building automation system)Ability to read and...
-
Validation Engineer
4 weeks ago
Indianapolis, United States Insight Global Full timeDescription:Insight Global is looking for a Validation Engineer to support a large HVAC customer here in Indianapolis, IN. This engineer will go through a series of CQV (Commission, Qualification, Validation) responsibilities in support of a large pharmaceutical customer; so ideally, this candidate will have experience managing an environment with human...
-
Validation Engineer
4 weeks ago
indianapolis, United States Insight Global Full timeDescription:Insight Global is looking for a Validation Engineer to support a large HVAC customer here in Indianapolis, IN. This engineer will go through a series of CQV (Commission, Qualification, Validation) responsibilities in support of a large pharmaceutical customer; so ideally, this candidate will have experience managing an environment with human...
-
System Administrator
2 weeks ago
Indianapolis, United States Insight Global Full timeJob Title: IT Systems Support Specialist/AdministratorStart: as soon as January 2nd, 2025 (Thursday)Location: Indianapolis, IN - candidate must sit within 50-mile radius of 46268Remote flexibility: On site 3 days/week T, w, TH – 5 days preferred if flexible! Schedule is flexible depending on work being done.Hours: 40 hours/week MUST-HAVES:1-3+ years of...
-
HVAC Building Engineer
4 weeks ago
Indianapolis, IN, United States Insight Global Full timeTitle: HVAC Building EngineerLocation: Traveling around the greater Indianapolis areaDuration: 6-month Contract-to-hirePay Rate: $30-40/hrStart Date: Early December Must-haves Knows the ins and outs of commercial HVAC systems and how they workInterest in learning the software programming side of HVAC controls (building automation system)Ability to read and...
-
Payroll Specialist
2 months ago
Indianapolis, United States Insight Global Full timeJOB DESCRIPTIONA client of Insight Global is seeking a Global Payroll Specialist to join their corporate office team in Indy. As the Global Payroll Specialist, you will oversee the day-to-day payroll operations, support new and existing pay programs, including our international expansion, and drive process improvement of the international payroll resources...
-
Payroll Specialist
2 months ago
indianapolis, United States Insight Global Full timeJOB DESCRIPTIONA client of Insight Global is seeking a Global Payroll Specialist to join their corporate office team in Indy. As the Global Payroll Specialist, you will oversee the day-to-day payroll operations, support new and existing pay programs, including our international expansion, and drive process improvement of the international payroll resources...