Director of People

2 months ago

Chicago, United States Virgin Hotels Chicago Full time

Who we are:
We love what we do and what we do is important We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests.

Your mission:
Should you decide to accept it...

You don’t need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Remember, we aren’t Human Resources, we are all about the People. So, what is the difference between the two? We want you to tell us your thoughts on this in your job application Tell us a story about why we should speak to you as a candidate for the Director of People role at Virgin Hotels Humor appreciated, quirkiness approved of.

The Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Director of People will be a culture carrier, working daily to ensure the Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Director of People who can help us get there.

The Nitty-Gritty:
What exactly you will be doing...

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

  • Bring the Virgin Hotels employee culture to life, with an eye on overall teammate experience.
  • Work closely with the General Manager and department heads on strategic People related issues.
  • Manage complexities, whether in recruiting, managing labor relations issues and staying informed of all employment law changes etc.
  • Conducting People Surveys, Open-Enrollment overviews and creating fun experiences for teammates on the regular.
  • Deliver sensational training and onboarding programs.
  • Manage and oversee an online People Information System (formerly known as an HRIS).
  • Maintain teammate confidentiality.

What qualities are we looking for?
You’ve got skills? If you can perform the following, then you have come to the right place...

  • Previous hospitality experience in your skillset. Only exceptional candidates will be considered (so please, be exceptional).
  • Familiarity with all state and federal employment and wage & hour laws.
  • Benefits understanding structure and manage all programs, including worker’s compensation, FMLA etc.
  • Previous experience managing safety initiatives and audits, including OSHA compliance etc.
  • Understanding and ensuring compliance with all employee policies and procedures.
  • There will be days where long hours are required.
  • Ability to convey information and ideas clearly and to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to multitask and meet deadlines.
  • Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Ability to work with and understand financial information and data, and basic arithmetic functions.
  • Ability to prioritize departmental functions in order to meet due dates and deadlines.

Background must-have:

  • Current, legal and unrestricted ability to work in the USA.
  • A minimum of 10 years of related progressive experience in People/Human Resources is highly preferred.
  • Previous hotel management experience in the Chicago market is highly desired.
  • Proficient in MS Outlook, Word, Excel and PowerPoint.
  • Bachelor’s degree preferred.
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