Client Strategist

About HSG Advisors

HSG Advisors (HSG) is a leading healthcare analytics and advisory firm focused on recurring delivery of insightful market and provider focused data analytics combined with HSG’s core advisory services focused on Strategy, Employed Provider Networks and Compensation to our hospital and health system clients. HSG works nationally, with its headquarters located in Louisville, KY and its consulting team distributed across the nation. 

Why Join HSG

Our people are our most important part of our current and future success. HSG embraces its differentiated consulting model – focusing on work/life balance and the overall well-being of our team weighed against the reality of client, product development, and other internal timelines. We focus on success as a team - our compensation models promote client success and company performance.

In joining HSG, you will be a part of a growing, innovative company that continually focuses on product and service development in order to meet our client’s rapidly changing needs. 

HSG’s culture is driven by our E.N.A.C.T framework – focused around the core elements of how we interact with our clients, as well as each other in order to drive our overall future growth and success as a boutique analytics and advisory consultancy:

Entrepreneurship.

HSG will thrive based on the drive of its team members, who will identify opportunities for growth and improvement and proactively execute on those opportunities.

Nimbleness.

HSG’s strength is its flexibility – our size allows us to leverage our expertise and capabilities in our work together and evolve our products and processes to address client needs with unique solutions and/or respond to an advancing market in a differentiated way.

Accountability.

HSG’s team members will focus on sincerity – both internally and with our clients - holding themselves and each other accountable to achieve individual responsibilities, execute upon client objectives and realize company goals.

Collaboration.

HSG will embrace a collegial culture, focused on promoting awareness through communication and avoiding silos of expertise, execution or effort

Transparency.

HSG’s management infrastructure, communication structures and internal functions will at all times promote transparency of decision-making and performance against goals.

HSG Dashboard

HSG Dashboard is HSG’s proprietary market and provider data analytics platform – serving as a centralized and customized data visualization environment for our health system clients and the basis for ongoing interaction between our client teams and HSG’s services and products. 

Position Summary

As an HSG Client Strategist you will: 

·        Build long-term relationships with HSG Dashboard clients, providing front-end advisory services in the areas of Market, Service Line and Provider Strategy.  

·        Develop an in-depth knowledge of HSG’s proprietary data analytics and work with clients to interpret data and ensure they can apply it to their needs on a quarterly or annual basis.

·        Scope additional services or products that meet client needs to be delivered by HSG

·        Help continue to iterate the marketing, business development and products within HSG Dashboard

Responsibilities for this Role Include:

Client Management & Delivery

·        Execute Quarterly, Annual and AdHoc Client Meetings for HSG Dashboard Clients 

·        Lead Scoping for Salesforce/Tableau File Structure and Customization

·        Engage HSG Data Analytics and Other HSG Team Members to Develop, Edit, Customize Workbooks Based on Client Specifications

·        Perform Quality Assurance of Client Deliverables During Quarterly/Annual Updates

Business Development 

·        Lead Scoping for Dashboard Reporting Structure, Customization, and Adhoc Client Needs

·        Support Contract Development and Communication to Client

·        Collaboration with Partnership Executive and Partnership Manager in Exploration and Documentation of Incremental Client Opportunities/Needs in Salesforce

·        Engagement of HSG Service Delivery Leads and Introduction to Client Based on Client Needs

Marketing

·        Contribute to Thought Leadership Development

·        Contribute to Marketing Messaging 

Product Development

·        Engage HSG Data Analytics, HSG Chief Strategy Officer and Relevant HSG Service Delivery leads on Product Functionality

Qualifications

·        Work Experience – 5+ years of related experience, with a strong preference for experience related to healthcare management consulting, and/or healthcare leadership

Education

·        Masters in Business or Healthcare strongly preferred

·        Requires Bachelor’s degree

Work Environment

·        HSG offers a Hybrid Work model approach with limited requirements for in-office presence, which will be focused on initial onboarding and for company events. 

·        Travel Required: Travel for this role will be limited to Client Relationship Management and 2-3 business days per quarter related to on-site work at HSG’s Louisville headquarters. Current expectations would be 10% or less. 

Position Type

·        Full-time; Exempt

Compensation and Benefits

·        HSG offers competitive compensation packages including an incentive compensation plan, comprehensive

·        medical/dental/life insurance, and 401(k).

HSG is committed to being an equal opportunity employer; considering applicants for employment without regard to sex, race, color, religion, national origin, citizenship, age, disability, medical conditions gender, sexual orientation, marital status, or any other legally protected group status.