Showroom Coordinator

3 weeks ago

KNOXVILLE, United States Ferguson Full time
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Showroom Coordinator to join our team

Schedule: Monday - Friday 8am - 5pm plus 1 Saturday every 5 weeks (10am - 4pm)

Responsibilities:

  • Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
  • Answer and direct incoming phone calls with a positive demeanor
  • Optimally communicate appointment policy
  • Manage customer sign-ins, appointment book and customer job folders
  • Maintain bid follow-up system and prepare literature packages
  • Address "Thank You" cards to customers for full house selections

Qualifications:

  • Have a high school diploma/GED or equivalent education.
  • Experience in sales and customer service
  • Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
  • Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
  • Attention to detail in task oriented job responsibilities.
  • Analytical thinking and an eye for business
  • Strong communication and presentation skills

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more

PandoLogic. Keywords: Customer Service Representative, Location: KNOXVILLE, TN - 37916

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