Consulting Manager

2 months ago


Boston, United States ESM Software Full time

The consulting manager position will play a multifaceted role in delivering our software, delivering training/consulting services to clients and growing our accounts. We are looking for a talented team-player who works well and enjoys collaboration with other team members.

Responsibilities

Work closely with new and existing clients to guide them through both strategy and ESM software implementation processes to drive client adoption and ongoing positive outcomes Manage day to day relationships with customers including remote based strategy consulting, ESM implementation and training services.

Develop customer account penetration and growth plans including both ESM products and professional services

Facilitate client review meetings (face-to-face meetings with client's full executive team) and plan/design strategic plans in the ESM application for some of the world’s largest organizations.

Establish & maintain sales pipeline, forecast and growth targets for stable of accounts managed

Create custom marketing content as needed in order to advance account growth and corporate sales opportunities

Collaborate with product team, share ideas, and support execution of ESM product improvements based on client delivery experience and customer feedback.

Update product documentation and training collateral

Requirements

Strong project management and consulting background with demonstrated track record of success in delivering consulting engagements

Two to five years of experience in strategy, software. Healthcare experience preferred

Solid written and verbal communication skills are a must

Ability to work with both functional and technical team members

Ability to manage, prioritize, and multi-task on multiple projects.

Energetic self-starter who is motivated to succeed and make an impact

Some domestic travel required. Opportunity for international travel.

All candidates must submit a cover letter with application

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