Senior Vice President of Business Services

Senior Vice President of Business Services The Senior Vice President of Business Services (SVP of Business Services) is responsible for establishing and leading the organization’s Business Services function. This executive is responsible for bringing the credit union’s high-level strategy and roadmap to life—transforming vision into reality through strong leadership, cross-functional collaboration, and innovative solutions for our business members. As the architect of the organization’s small business program, this position requires partnership with IT, project management, and senior leadership to design and execute the roadmap, make strategic recommendations, and take ownership for building a best-in-class business services platform. The SVP of Business Services will also work closely with external partners, including FinTechs, consultants, and other providers, to deliver products and services that meet evolving member needs. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities Translate organizational strategy into actionable roadmaps for business services. Launch, refine, and expand business products and services—including lending, deposits, treasury management, and payments. Build, mentor, and lead a high-performing team committed to innovation, service excellence, and results. Set clear goals and performance expectations; monitor progress and hold team members accountable for production and portfolio quality. Partner with IT, project management, and other teams to implement systems, tools, and processes that support growth. Collaborate with senior leadership and external partners to align initiatives and ensure seamless integration. Grow both business deposit and lending portfolios with a focus on long-term sustainability and profitability. Oversee credit practices, ensuring strong risk management and compliance while enabling member access to capital. Drive accountability for execution across functions, ensuring progress against key milestones. Foster a culture of collaboration, accountability, and continuous improvement. Serve as the face of the credit union’s business services in the community. Cultivate partnerships, build credibility, and position the credit union as a trusted partner for small businesses. Stay abreast of regulatory changes and industry best practices, trends and regulations related to business products and services. Lead and champion the evolution of technology embedded within the business product and service channels to enhance member experience and develop market strategies for on‑going business services expansion. Perform other duties as assigned by management. Requirements Bachelor's degree in Finance or related field 10+ years of progressive experience in business/commercial banking, including five plus years in a senior leadership role. Skills Strong background in commercial credit, portfolio management, and financial analysis, with the ability to balance technical expertise and strategic leadership. Proven track record in business services strategy development, execution, and portfolio growth. Knowledge of credit union operations, lending regulations, and financial products for small business. Exceptional communication, analytical, and relationship‑building skills. Demonstrated ability to lead cross‑functional teams and manage complex initiatives from concept to execution. Proficient with Microsoft Office Suite software. High degree of professionalism, integrity, and alignment with the credit union’s core values. Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA‑related training as assigned. Benefits Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Career opportunities About Us As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position. Seniority level Executive Employment type Full-time Job function Business Development, Project Management, and Strategy/Planning Industries Banking and Financial Services #J-18808-Ljbffr