Request Technology, LLC | AI RPA Workflow Manager
3 weeks ago
***This role is 3 days onsite each week in Chicago, hybrid remote***
***We are unable to provide sponsorship for this permanent full-time role in Chicago***
***Position is bonus eligible***
Prestigious Firm is currently seeking an AI RPA Workflow Manager with strong Automation experience. Candidate will lead the design, development, and deployment of automated business workflows and robotic process automation (RPA) solutions to optimize efficiency and reduce manual effort across various business functions. This role requires expertise in low-code/no-code environments such as Power Automate, UIPath, Zapier, and n8n.io, focusing on developing scalable automation processes. As automation evolves with advancements in vision models and agentic UI control, the manager will stay at the forefront of these changes, exploring innovative tools and technologies to ensure the organization’s automation strategy remains cutting-edge. This position involves working closely with stakeholders to identify automation opportunities and implementing solutions that enhance productivity and accuracy across the organization.
Responsibilities:
- Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io.
- Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives.
- Manage the automation lifecycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals.
- Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities.
- Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures.
- Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency.
- Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows.
- Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed.
- Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows.
- Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment.
- Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization’s goals.
- Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement.
Qualifications:
- Bachelor’s degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience.
- 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io.
- Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings.
- Strong understanding of automation lifecycle management, including requirements gathering, solution design, testing, and deployment.
- Familiarity with security and compliance considerations in automation processes.
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences.
- Strong analytical skills and the ability to diagnose and address complex process challenges.
Preferred Skills:
- Experience in the professional services industry (e.g., legal, financial, accounting, consulting).
- Certification in automation tools or RPA platforms.
- Knowledge of emerging technologies in automation, including vision models and agentic UI control.
- Familiarity with Agile methodologies and experience working in cross-functional teams.
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