Customer Service Coordinator

1 week ago


roseville, United States LHH Full time

Customer Care Coordinator


We are looking for a Customer Care Coordinator to provide essential administrative support for our warranty department. In this role, you'll be responsible for processing warranty work orders, maintaining homeowner records, and managing service and emergency repair requests. This is for New Home Construction. Occasional travel to job sites may be required.


Key Responsibilities:

  • Handle incoming calls from homeowners regarding warranty concerns, provide assistance, and escalate urgent matters to management when necessary.
  • Process and track warranty work orders, coordinating with homeowners, subcontractors, and field teams to ensure timely completion.
  • Maintain accurate homeowner records and ensure all necessary documentation is properly filed.
  • Run reports every two weeks to monitor open work orders, emergency requests, missed appointments, and the status of repairs.
  • Oversee the transition of completed lots from construction to warranty, ensuring all records are up to date.
  • Track homeowner survey responses, acknowledge feedback, and maintain a record of scores.
  • Manage and update insurance information for all warranty subcontractors, ensuring compliance.
  • Provide general administrative support to the team, including scheduling, correspondence, file management, and ordering supplies.


Requirements:

  • High school diploma or GED with 2-4 years of relevant experience, ideally in homebuilding or construction.
  • Strong proficiency in Microsoft Office; familiarity with Build Pro is a plus.
  • Excellent organizational skills with the ability to handle multiple tasks in a fast-paced environment.
  • A valid driver’s license, reliable transportation, and auto insurance are required.



  • Roseville, California, United States LHH Full time

    Customer Care Coordinator RoleWe are seeking a skilled Customer Care Coordinator to provide administrative support for our warranty department at LHH. In this role, you will be responsible for processing warranty work orders, maintaining homeowner records, and managing service and emergency repair requests. Occasional travel to job sites may be required.Key...


  • Roseville, United States LHH Full time

    Customer Care Coordinator We are looking for a Customer Care Coordinator to provide essential administrative support for our warranty department. In this role, you'll be responsible for processing warranty work orders, maintaining homeowner records, and managing service and emergency repair requests. This is for New Home Construction. Occasional travel to...


  • Roseville, United States LHH Full time

    Customer Care Coordinator We are looking for a Customer Care Coordinator to provide essential administrative support for our warranty department. In this role, you'll be responsible for processing warranty work orders, maintaining homeowner records, and managing service and emergency repair requests. This is for New Home Construction. Occasional travel to...


  • Roseville, California, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at SpeeDee Oil Change and Auto Service. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized work...


  • Roseville, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Roseville, United States Marshalls Full time

    Customer Experience CoordinatorAt Marshalls, we're looking for a Customer Experience Coordinator to join our team. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Role model established customer experience practices with internal and external...


  • Roseville, California, United States LVMH Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your...


  • Roseville, California, United States Department of Rehabilitation Full time

    Job SummaryThe Department of Rehabilitation is seeking a highly skilled and dedicated Student Services Coordinator to join our team. As a key member of our staff, you will play a vital role in supporting individuals with disabilities to achieve their career goals and independence.Key ResponsibilitiesAssess and analyze information regarding consumers,...


  • Roseville, California, United States LHH Full time

    Customer Care CoordinatorWe are seeking a highly organized and detail-oriented Customer Care Coordinator to provide essential administrative support for our warranty department. In this role, you will be responsible for processing warranty work orders, maintaining homeowner records, and managing service and emergency repair requests.Key...


  • Roseville, United States Randstad Full time

    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major scientific equipment company is looking for Customer Service Representative to join their customer service team. The Customer Service Representative will take inbound and make outbound calls for a variety of customer and partner related issuesm and provide...

  • Service Coordinator

    2 weeks ago


    Roseville, California, United States Alta California Regional Center Full time

    Job Title: Service CoordinatorAlta California Regional Center (ACRC) is a non-profit agency under contract to the State of California, providing coordination of services to individuals with developmental disabilities. We are seeking a Service Coordinator to provide case management and advocacy for persons with developmental disabilities.Job SummaryThe...


  • Roseville, California, United States PASCO Scientific Full time

    Job SummaryPASCO Scientific is seeking a highly skilled International Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our international customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Roseville, United States Caliber Collision Centers Full time

    Service Center Roseville - Galleria JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load...

  • Service Coordinator

    2 weeks ago


    Roseville, California, United States Alta California Regional Center Full time

    Job Title: Service CoordinatorAlta California Regional Center (ACRC) is a non-profit agency under contract to the State of California, providing coordination of services to individuals with developmental disabilities for 50 years.We are seeking a Service Coordinator to provide case management and advocacy for persons with developmental disabilities. This...


  • Roseville, California, United States LHH Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at LHH. In this role, you will provide essential administrative support for our warranty department, ensuring seamless communication with homeowners, subcontractors, and field teams.Key Responsibilities:Manage incoming calls and correspondence from...


  • Roseville, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...


  • Roseville, California, United States Pasco Full time

    Job Summary:The International Customer Service Representative II at Pasco performs a wide range of routine support activities in the international customer service function. This role is responsible for promoting and maintaining positive customer relations.Key Responsibilities:Support international customers, regional sales managers, and selling...

  • Service Coordinator

    4 weeks ago


    Roseville, California, United States Alta California Regional Center Full time

    Job SummaryAlta California Regional Center (ACRC) is seeking a highly skilled Service Coordinator to provide case management and advocacy services for individuals with developmental disabilities. As a key member of our team, you will work closely with clients, their families, and community agencies to ensure they receive the necessary supports and services...

  • Service Coordinator

    1 week ago


    Roseville, California, United States Alta California Regional Center Full time

    Job SummaryAlta California Regional Center (ACRC) is seeking a highly skilled Service Coordinator to provide case management and advocacy services for individuals with developmental disabilities. This is a full-time position located in the Roseville office.Key ResponsibilitiesAssist clients and their families in acquiring and maintaining assessed supports...

  • Service Coordinator

    1 week ago


    Roseville, California, United States Alta California Regional Center Full time

    Job SummaryWe are seeking a highly skilled Service Coordinator to join our team at Alta California Regional Center. As a Service Coordinator, you will provide case management and advocacy services to individuals with developmental disabilities, ensuring they receive the necessary support and resources to achieve their goals.Key ResponsibilitiesDevelop and...