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Sales Director

1 month ago

Miami, United States MCR Hotels Full time

Hyatt Place Miami Airport East, Miami, Florida, United States of America

Job Description

Posted Wednesday, February 21, 2024 at 5:00 AM

The Director of Sales at the Hyatt Place Miami Airport East is responsible for the sales strategies and functions of the hotel.

ESSENTIAL FUNCTIONS:

  • Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth.
  • Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
  • Oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing, and coaching.
  • Supervise the sales team where applicable.
  • Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence.
  • Oversee the event management of group bookings and ensure seamless on-property experience for all contracted customers.
  • Proactively develop action plans, conduct sales tours, and entertain clients.
  • Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
  • Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
  • Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.
  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Must have a positive attitude and willingness to learn.
  • Sales experience in hospitality or in a related field.
  • Valid driver’s license in the applicable state.
  • Possess highly developed verbal & written communication skills.
  • Ability to influence others and negotiate.
  • Have thorough experience with professional selling skills: opening, probing, supporting, closing.
  • Must be able to work independently and simultaneously manage multiple tasks.
  • General database management knowledge.
  • Ability to take initiative, to succeed under pressure, and meet deadlines.
  • Basic market knowledge.
  • Strong organization and presentation skills.
  • Must be proficient in Windows operating systems, company-approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests. Must be 18 years of age or older to perform this job.

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree or certification in Hospitality, Marketing, or related field.
  • Brand knowledge.
  • Professionally well connected in local market.

What we offer/What’s in it for you?

  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members
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