Technical Service Representative

4 months ago

lincoln, United States BinMaster Level Controls Full time

Garner Industries

DBA - BinMaster

Offices: 2021 Transformation Dr., Suite 2230

Production: 3435 Schworer Dr.

Lincoln, Nebraska


BinMaster Level Sensors Division


Technical Service Representative


Do you love to work with customers in a fast-paced environment? Do you consider yourself to be a techie? Do you like computers and working with software?Can you deal with customers on the phone and through chat? If you can answer yes to these questions, we may have the opportunity you are looking for


If you are currently in one of the following roles you might be a great fit:


  • HVAC startup and installation
  • Cable/Satellite TV installation
  • PLC programing or commissioning
  • Instrumentation, sales, service, or manufacturing
  • Customer Service


ABOUT US:


  • We love a challenge and work hard to meet the needs of our diverse customer base with our commitment to the production of high-quality US-based parts.
  • Safety is one of our top priorities. Garner Industries is a credentialed SHARP participant and was recently presented with the Star Safety Award by the Nebraska Safety Council.
  • We were named Nebraska’s 2017 mid-sized manufacturer of the year by the Nebraska Chamber of Commerce & Industry.
  • In 2019, we were named manufacturer of the year by the Lincoln Chamber of Commerce.
  • We encourage you to live a healthy, vibrant life and were awarded the Governor's Excellence in Wellness Award in 2019.
  • Giving back to the community is something we love to do. Whether it's the United Way or our local Food Bank, part of our mission is helping those in need.


WHAT WE WILL ASK YOU TO DO:


  • Manage customer requests, questions, issues, and complaints on a variety of support channels (i.e., telephone, chat, email, video calls).
  • Provide customer technical support in product application, installation and use, including software application and setup.
  • Setup, configure, and troubleshoot accounts on our BinCloud software.
  • Be responsible for the execution of return and repair services of electronic and electromechanical equipment. Interface with sales, Customer Service and customers directly to provide resolution of equipment technical or repair issues.
  • Suggest, improve, and implement new processes and procedures to more efficiently execute activities above.


WHAT YOU SHOULD BRING TO THE TABLE:


  • Associates degree or equivalent work experience 5+ years in a technical field preferred.
  • Excellent communication skills.
  • Strong relationship talent with a focus on pleasing the customer.
  • Strong experience with computers, software applications, network architectures and MS product software.
  • Bilingual English-Spanish a plus.
  • Experience in the use of general test equipment.


DEMANDS OF THIS POSITION:


  • Must be able to lift and carry up to 50 lbs., often while climbing a ladder.
  • Must be comfortable in industrial settings, including heights in and around large vessels and silos.
  • Must be willing and able to travel (including overnight stays). Travel is estimated at 5%.
  • Valid passport or the ability to obtain a passport.
  • Must possess and maintain a safe driving record and a valid State of Nebraska driver’s license.


WHAT WE BRING TO THE TABLE


  • Competitive wage based on education and experience.
  • Great emphasis on working safely.
  • Strong focus on celebrating success.
  • Employee focused environment.
  • Full health care benefits including dental and vision.
  • 401k with company profit sharing.


Garner Industries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Garner Industries utilizes EVerify.

F-720001

  • Technical Services Representative

    2 days ago

    Lincoln, Nebraska, United States Claas Full time

    **Job Summary**We are seeking a highly skilled Technical Services Representative - Agriculture to join our team. The successful candidate will provide technical support to dealers and customers, utilizing their knowledge of CLAAS products and services.**Key Responsibilities**Provide technical support and training to dealers and customers.Investigate and...

  • Technical Service Representative

    3 weeks ago

    Lincoln, Nebraska, United States FUJIFILM Corporation Full time

    Job Title: Field Service Technician - Toner Production EquipmentWe are seeking a skilled Field Service Technician to join our team at FUJIFILM Corporation. The ideal candidate will have extensive knowledge of electronics and mechanical operation, as well as excellent customer service skills.This is a remote position, and the ideal candidate is located in, or...

  • Customer Service Representative

    2 weeks ago

    Lincoln, United States Artech LLC Full time

    Title: Customer Service RepresentativeLocation: Lincoln, NE 68508Direct HireJob Summary: The Customer Service Representative will be the first contact for our customers handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and other corporate subjects. This is an entry-level customer service position where...

  • Customer Service Representative

    2 weeks ago

    Lincoln, United States Artech LLC Full time

    Title: Customer Service Representative Location: Lincoln, NE 68508 Direct Hire Job Summary: The Customer Service Representative will be the first contact for our customers handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and other corporate subjects. This is an entry-level customer service position...

  • Customer Service Representative

    3 weeks ago

    Lincoln, Illinois, United States McDonald's Full time

    We are seeking a talented and dedicated individual to join our team as a Customer Service Representative. As a Team Member Ambassador, you will be the face of McDonald's, providing exceptional customer service and ensuring that every guest leaves with a smile on their face.Estimated Salary: $15/hourThe starting salary for this position is $15/hour, with...

  • Member Services Representative

    4 weeks ago

    Lincoln, United States Planet Fitness, Inc. Full time

    Tuesdays through Fridays 2 pm-10 pm The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essentia Member Services, Member Service, Representative, Customer Service, Retail, Instructor

  • Member Services Representative

    2 weeks ago

    Lincoln, United States Planet Fitness, Inc. Full time

    Tuesdays through Fridays 2 pm-10 pm The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essentia Member Services, Member Service, Representative, Customer Service, Retail, Instructor Learn More

  • Technical Services

    1 month ago

    Lincoln, United States Stratosphere Quality Full time

    Job DescriptionJob DescriptionOverviewJob Summary:Stratosphere Quality is seeking experienced Quality Engineers to join our team for a high-impact, short-term project supporting our client in the automotive sector. This role is integral to ensuring that all parts meet strict quality standards, specifically for a prominent automotive OEM. If you have a strong...

  • Technical Services

    3 weeks ago

    Lincoln, United States Stratosphere Quality Full time

    Job DescriptionJob DescriptionOverviewJob Summary:Stratosphere Quality is seeking experienced Quality Engineers to join our team for a high-impact, short-term project supporting our client in the automotive sector. This role is integral to ensuring that all parts meet strict quality standards, specifically for a prominent automotive OEM. If you have a strong...

  • Customer Service Representative

    2 weeks ago

    Lincoln, United States AssuranceAmerica Full time

    Job Description Our Company: At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a...

  • Customer Service Representative

    7 days ago

    Lincoln, Alabama, United States Pilot Flying J Full time

    Job ResponsibilitiesAs a Customer Service Representative at Pilot Flying J, you will be responsible for:Providing customers with fast and friendly service at the sales counterManaging shelves and inventoryOperating the cash registersMaintaining the overall appearance and cleanliness of the store RequirementsTo be successful as a Customer Service...

  • Financial Services Representative

    3 weeks ago

    Lincoln, Illinois, United States CEFCU Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team at CEFCU. In this role, you will provide exceptional member service, process transactions, and educate members on CEFCU products and services.

  • Customer Service Representative

    7 days ago

    Lincoln, Nebraska, United States Consolidated Electrical Distributors Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Consolidated Electrical Distributors. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their satisfaction with our products and services.

  • Customer Service Representative

    2 weeks ago

    Lincoln, United States searlarch Full time

    Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. If you have the desired skills and qualifications required for this role, you can...

  • Customer Service Representative

    7 months ago

    Lincoln, United States searlarch Full time

    Job Overview We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. If you have the desired skills and qualifications required for this role, you can...

  • Customer Service Representative

    2 weeks ago

    Lincoln, United States searlarch Full time

    Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. If you have the desired skills and qualifications required for this role, you can...

  • Customer Service Representative

    7 days ago

    Lincoln, Nebraska, United States Sun Tan City Full time

    About UsSun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.Job...

  • Customer Service Representative

    7 days ago

    Lincoln, Nebraska, United States Pinnacle BankBank of Colorado Full time

    Customer Service Representative - Banking Job Summary:We are seeking a highly skilled Customer Service Representative - Banking to join our team at Pinnacle Bank/Bank of Colorado. As a Customer Service Representative - Banking, you will be responsible for providing exceptional customer service, assisting with new account openings, and ensuring accurate...

  • Technical Project Coordinator

    2 days ago

    Lincoln, Nebraska, United States Jobot Full time

    Project Engineer Job DescriptionWe are looking for a skilled Project Engineer to join our Construction industry team. The successful candidate will be responsible for managing all engineering and technical disciplines that projects involve.You will schedule, plan, forecast, resource, and manage all the technical activities aiming at assuring project accuracy...

  • Customer Service Representative

    7 days ago

    Lincoln, Nebraska, United States Tabitha Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team at Tabitha. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.The ideal candidate will have excellent communication and interpersonal skills, with the ability to...