Implementation Specialist

2 weeks ago


San Francisco, United States Epiq Full time

Employer Industry: Legal Services and Technology Solutions


Why consider this job opportunity:

  1. Salary up to $105,114.00 annually
  2. Eligibility for an annual bonus
  3. Opportunity for career advancement and growth within the organization
  4. Collaborative and dynamic work environment
  5. Chance to work on diverse projects with a variety of clients
  6. Potential for travel depending on client and project requirements

What to Expect (Job Responsibilities):

  1. Lead new client implementations, contract changes, and special projects
  2. Manage multiple simultaneous projects while ensuring successful outcomes
  3. Develop customized workflows and processes for clients
  4. Collaborate with internal teams and clients to facilitate project success
  5. Create clear and effective documentation throughout project lifecycles

What is Required (Qualifications):

  1. 1-2 years of experience or certification related to project management or project coordination
  2. 1-2 years of experience leading customer remote and/or on-site training programs
  3. 1-2 years of experience with information technology
  4. Personal experience with legal services or litigation support
  5. 1-2 years of software experience or certification related to eDiscovery technology

How to Stand Out (Preferred Qualifications):

  1. 1-2 years of software experience or certification related to Relativity
  2. Strong ability to learn new technology solutions independently
  3. Proven track record of building collaborative relationships with clients and internal contacts
  4. Experience in a reactive, agile project-based environment
  5. Commitment to continuous personal development

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

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