Field Services Engineer

4 weeks ago


san francisco, United States Emonics LLC Full time

Job Title: Field Service Engineer

Location: San Francisco, CA

Salary: $90,000/Year

Company Overview

Our client is a technology-driven hydrogen company dedicated to revolutionizing energy by leveraging its proprietary hydrogen fuel cell technology. Their goal is to decarbonize various industries, with a focus on zero-emission heavy-duty commercial vehicles in North America, Europe, and globally. The company has operations in the U.S., Netherlands, Australia, and China.

Position Overview

We are seeking a Field Service Engineer to support the build and maintenance of zero-emission hydrogen fuel cell trucks. This position will be based in the San Francisco, CA area and will involve on-site work at various locations across the region, including San Jose, CA.

The Field Service Engineer will serve as a technical expert for vehicle systems, software, and controls, providing hands-on support for vehicle production and maintenance at customer and service partner facilities.

Key Responsibilities

  • Perform hands-on repairs and maintenance of hydrogen fuel cell trucks at customer locations and service points.
  • Troubleshoot vehicle issues, including electrical, software, battery, and system performance problems.
  • Document service issues and collaborate with internal teams to ensure customer satisfaction and high vehicle uptime.
  • Support vehicle commissioning, including electrical power-up, calibration programming, and initial fuel cell start-up.
  • Conduct root cause analysis for vehicle production issues, using methodologies like the 5 Whys.
  • Ensure compliance with engineering standards during rework and repair processes.
  • Provide feedback on failure analysis and design concerns to the engineering team.

Qualifications

  • Bachelor’s degree in Mechanical or Electrical Engineering or a related field (5-6 years of experience).
  • Experience in application engineering, including software and controller interfaces, ideally in validation or calibration.
  • Knowledge of vehicle assembly best practices and high-voltage electrical systems.
  • Automotive experience with heavy-duty trucks (Class 6-8) or battery electric vehicles (BEVs).
  • Prior experience in a vehicle assembly plant is preferred.
  • Strong problem-solving skills with structured methodologies.
  • Excellent organizational and follow-up abilities, with strong attention to detail.
  • Willingness to travel domestically (up to 80%) and occasionally internationally to Canada and the EU as required.



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