Centraprise | Technical Content Engineer | sunnyvale, ca
2 weeks ago
Position: Technical Content Engineer
Location: Sunnyvale, CA (Onsite, Hybrid Mode)
Job Type: Fulltime
GC/USC Only
Description:
Create and Maintain Slide Decks: Develop high-quality, visually appealing, and informative slide decks in Keynote for various technical presentations, training sessions, and company events.
Intranet Knowledge Base Management: Organize and maintain our Confluence intranet site as the primary repository of organizational knowledge base, ensuring easy navigation and access for employees.
Technical Training Documentation: Write, edit, and refine technical training materials, including course descriptions, outlines, and handouts, to support the learning experience of our workforce.
Collaborate with Subject Matter Experts (SMEs): Work closely with SMEs to understand technical concepts, clarify doubts, and ensure that content is accurate and comprehensive.
Update and Revise Content: Regularly update and revise existing content to reflect changes in technology, policies, and employee needs.
Implement Content Strategy: Assist in developing and implementing a content strategy for the intranet site, tailoring content to meet the needs of different user groups.
Assess and Improve User Experience: Collaborate with stakeholders to understand feedback, and continuously iterate and improve on the user experience.
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