General Manager

1 month ago


tacoma, United States Vertex Service Partners Full time

North Creek Roofing

Vertex Service Partners

General Manager


Vertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex will be an investment out of Alpine’s 9th fund, which will have ~$4.0 billion of committed capital. This is an opportunity to be a General Manager at one of Vertex’s partner brands, North Creek Roofing.


The General Manager will oversee all aspects of a location’s day-to-day operations; the person is the ‘sunrise and sunset’ for the entire business. The individual will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.


Responsibilities:

  • Full P&L ownership
  • Driving 20%+ organic growth through hiring, training, motivating, and retaining A+ salespeople
  • Build a culture of engaged individuals with total eNPS of 50+
  • Build a market leading brand through a maniacal focus on customer experience, reviews, and community engagement, achieving 4.8+/5 avg rating on Google and customer NPS of 90+
  • Ensure financial reporting, software systems, and data is in line with Vertex expectations
  • Manage to 45%+ Gross Margins
  • Regularly communicate and collaborate with the following, but not limited to: Vertex executive leadership team, management teams at partner brands


Basic Qualifications:

  • 1-3 years of P&L Management
  • 1-3 years of Sales & Marketing Management
  • 1-3 years of Transformation/Change Management leadership experience and/or project leadership
  • 10+ years of professional experience

Preferred Qualifications:

  • Home services industry or military experience


What you bring:

  • Key attributes

-Unmatched will to win, and desire to win as a team

-Ownership mentality

  • Growth mindset

-Able to identify opportunities, motivate employees, and create a culture of growth

  • Data-driven decision making

-Makes decisions based on the KPIs to achieve optimal outcomes

  • Management experience with servant leader mindset

-History of building great teams of A-players with high retention

-Enjoys building a team-first mentality

  • Bias for action

-History of operating at high pace of play and running through walls to get results

  • Deep respect for blue collar workers


What You’ll Get:

  • Opportunity to be P&L owner with compelling growth opportunities
  • Competitive salary, equity, & benefits
  • Realistic, clearly communicated expectations
  • Team-wide aligned values and goals


This job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits


  • General Manager

    4 weeks ago


    tacoma, United States Vertex Service Partners Full time

    North Creek RoofingVertex Service PartnersGeneral ManagerVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful...

  • General Manager

    1 month ago


    Tacoma, United States Vertex Service Partners Full time

    North Creek RoofingVertex Service PartnersGeneral ManagerVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful...

  • General Manager

    1 month ago


    Tacoma, Washington, United States Four Our Families Full time

    About the RoleWe are seeking a highly motivated and organized General Manager to join our team at Four Our Families. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are equipped to succeed.Key ResponsibilitiesOperate all...

  • General Manager

    1 month ago


    tacoma, United States The Military Veteran Full time

    This role is a General Manager of a Residential Roofing company Company Overview: TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in...

  • General Manager

    4 weeks ago


    tacoma, United States The Military Veteran Full time

    This role is a General Manager of a Residential Roofing company Company Overview: TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in...

  • General Manager

    1 month ago


    Tacoma, United States The Military Veteran Full time

    This role is a General Manager of a Residential Roofing company Company Overview: TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in...


  • Tacoma, United States STS Career丨STS Innovation, Inc. Full time

    The company is a subsidiary of the Japanese fishing hook manufacturer trusted by both recreational and professional anglers. You will be responsible for the overall management and operations of a business or organization.Responsibilities and DutiesOversee daily business operations and accounting and financial operations..Develop key performance goals and...

  • Bench General Manager

    3 weeks ago


    Tacoma, United States Cathcart Rail Full time

    Job DetailsJob Location Tacoma Field Services - Tacoma, WA Position Type Full Time Description Cathcart Rail, headquartered in Columbus, Ohio, is a leading freight rail services and transportation company. We employ nearly 1,000 employees in more than 100 locations in 33 states and operate the largest railcar services network in the industry, encompassing 18...

  • General Surgeon

    3 weeks ago


    Tacoma, United States Virginia Foundation for Healthy Youth Full time

    About Us Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and...


  • tacoma, United States STS Career丨STS Innovation, Inc. Full time

    The company is a subsidiary of the Japanese fishing hook manufacturer trusted by both recreational and professional anglers. You will be responsible for the overall management and operations of a business or organization.Responsibilities and DutiesOversee daily business operations and accounting and financial operations..Develop key performance goals and...


  • Tacoma, United States Greg's Automotive Full time

    Job Description Overview Greg's Automotive; providing great services such as our Customer Care Program and shuttle service. When you come to Greg's, your part of the family. We are looking for a General Service Technician to join our team.We are successful for one simple reason; we hire the Superstars! You'll find our team of industry...

  • GSA - General Clerk 2

    3 months ago


    Tacoma, United States Tommy Nobis Center Full time

    Job Description Tommy Nobis Center Mission: Empowering People Through Employment Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work. Veterans, and Disabled are encouraged to apply. Position Summary: Under the supervision of the Nobis Enterprises Supervisor, and the project contract...


  • Tacoma, Washington, United States Far West Restaurant Group Full time

    Job Title: General ManagerWe are seeking an experienced General Manager to join our team at Far West Restaurant Group. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, providing exceptional customer service, and leading a high-performing team.Key Responsibilities:Recruit, select, orient, train, assign, and...

  • Assistant Manager

    4 weeks ago


    Tacoma, United States Windsor Fashions Full time

    Job DetailsJob Location 34 Tacoma - Tacoma, WA Position Type Part Time Education Level High School Salary Range $19.00 - $21.00 Hourly Job Category Retail - Management Description#JOINTHEOASISWho we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to...

  • Office Manager

    4 weeks ago


    Tacoma, United States CLEAR CHOICE DERMATOLOGY LLC Full time

    Job Title: Office Manager Location/s:Reports To: Practice Manager/ Administrator FLSA Status: Exempt Prepared Date: February 24th, 2023 (Rev. 07/2023 nv) Summary The Office Manager plays an essential role in the practice. He/she is responsible for managing administrative and clinical staff and oversee office flow and patient flow as well as ensuring that...

  • Operations Manager

    4 weeks ago


    Tacoma, United States Buckle LLC Full time

    SummaryThe Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual...

  • Sales Manager

    5 months ago


    Tacoma, United States Aaron's Full time

    We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...


  • Tacoma, United States Tommy Nobis Center Full time

    Job Description Tommy Nobis Center Mission: Empowering People Through Employment Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work. Veterans, and Disabled are encouraged to apply.Position Summary: Under the supervision of the Nobis Enterprises Supervisor, and the project contract...

  • Operations Manager

    4 weeks ago


    Tacoma, United States Buckle LLC Full time

    Summary The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual...

  • Operations Manager

    4 weeks ago


    Tacoma, United States Buckle LLC Full time

    Summary The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual...