GSA - General Clerk 2

4 months ago

Tacoma, United States Tommy Nobis Center Full time
Job Description
Tommy Nobis Center Mission: Empowering People Through Employment

Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.

Veterans, and Disabled are encouraged to apply.

Position Summary:

Under the supervision of the Nobis Enterprises Supervisor, and the project contract supervisor, the General Clerk 2 (GC2) is responsible for administrative support services and mailroom services for the GSA offices in Tacoma, WA. This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs.

Essential Job Functions and Responsibilities:

General Administrative Support/Mail Management
  • Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone, correctly route callers, and take messages or forward to voice mail as appropriate.
  • Receive, sort, distribute, store, track and receipt notification for all incoming and outgoing mail and packages which includes standard mail through the USPS as well as express mail (DHL, FedEx, UPS, Etc.).
  • Responsible to maintain postal machines and supply inventory.
  • Record/process incoming mail, package, letter, or special handling mail within ½ hour of arrival.
  • Process interoffice mail and regular postage mail on the same day or next scheduled mail run.
  • Organize and schedule meeting.
  • Check and enter data.
  • Keep mobile office area organized and functioning properly.
  • Maintain filing systems.
  • Assist Agency staff with managing records and reference materials IAW Agency File Plan.
  • Retrieve files from the FRC/NARA per FSA employees request, tracking and sending them back when required.
  • Liaison between Agency employees, Records Manager and NARA/FRC.
Supply Management & Distribution
  • Track (accurately) supply inventory and usage.
  • Inform agency personnel when quantities need replenishing or new supplies ordered.
  • Use agency systems to find, gather and create shopping carts for agency personnel to purchase needed supplies.
  • Inventory and maintain at acceptable levels ensuring availability to restock supply points.
  • Check daily each supply point and supply levels are filled/maintained accordingly.
Government Owned Vehicles (GOV) Management / Motor Pool Maintenance
  • Manage the reservations and coordinate the maintenance/repairs for federally owned vehicles used by agency staff for site visits and other local travel.
  • Must be able to perform daily administration task, including reservation system data input and assist agency personnel in the management of vehicles.
  • Conduct weekly internal checks of GOVs to remove trash
  • Use sanitation wipes to wipe down high touch areas (Steering wheel, control knobs, gear shift, etc)
Multifunctional Device (MFD) Management
  • Daily checks of each MFD to replenish and load paper
  • Change toner cartridges as needed
  • Conduct basic troubleshooting of devises
  • Contact local IT or vendor directly for advanced troubleshooting, maintenance or repairs
  • Assist GSA employees with printing issues to resolution
Meeting Room Set Up/Coordination Responsibility
  • Must be able to configure, monitor, maintain, supply and work with agency personnel to ensure space is set up to meet agency needs.
  • Set up of larger/small rooms for events and meetings as well as daily upkeep of all rooms and mobile workstations not assigned to agency employees.
  • Must be able to interpret requested layout, move furniture and chairs in their designated arrangement at least 30 minutes prior to stated start time.
  • Must be flexible with last minute changes to configuration and number of attendees.
  • Perform walkthroughs of all conference rooms minimum once daily (AM & after 4:30 PM PT)
  • Ensure room is tidy and ready for the day
  • Coordinate with the agency and manage and coordinate room reservation.
Locker and Storage Space Management
  • Assign lockers or rolling 2 drawer storage bins to mobile workstation personnel.
  • Maintain spreadsheet and inventory of all lockers and rolling 2 drawer storage bins.
Shred Bin Management
  • Coordinate with local shredding service vendor to provide agency needs.
Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don't Work worksite and a participant in

e-Verify.

Experience and Skills
  • Qualifications:
    • All personnel performing under this contract comply with agency and Department of Homeland Security policies and controls.
    • Mission driven, guided by core values and a pleasure to work with.
    • Must be able to obtain government security clearance prior to reporting to work.
    • Must possess a valid state issued driver's license.
    • Must obey all Motor Vehicle traffic laws of state and local jurisdiction and Agency Motor Vehicle Fleet Policy.
    • Must be able to lift and move up to 50 lbs.
    • Must be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Must possess cooperative, welcoming business-like demeanor, and a positive attitude at all times.
    • Must be able to fluently communicate and write in English.
    • Must present a neat appearance.
    • Eligibility to work in the United States.
    Education:
    • High School, GED or equivalent work experience.
    Prior Experience Desirable:
    • Two to Three years' experience in an office/mailroom and/or inventory control setting.

Special Skills/Abilities:

Interpersonal:
  • Ability to work independently as well as within a team environment.
  • Works well with the public and provides exceptional customer service.
  • Strong interpersonal skills and ability to maintain confidentiality.
  • Organization and planning skills.
  • Adaptability.
  • Punctual.
Written Communications:
  • Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals.
Analytical:
  • Good math aptitude.
  • Good analytical skills needed to analyze various job tasks.
  • Problem solving.
  • Data management.
  • Attention to detail and accuracy.
Oral Communications:
  • Strong verbal communication skills required to effectively communicate with a broad range of individuals.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
Leadership:
  • Not applicable
Organizational:
  • Ability to organize work area, supply room and maintain data for required reports.
Problem-Solving
  • Ability to meet contract office requirement standards and prescribed deadlines.
  • Ability to tell when something is wrong or is likely to go wrong. Recognizing there is a problem.
Equipment
  • Demonstrated knowledge of Microsoft Office, Word Excel and PowerPoint applications. Also, Microsoft Outlook and Windows XP.
  • Working knowledge of telephones, copy and fax machines and mail metering equipment.
Other Qualifications or Requirements:

Mental Effort:
  • Ability to think clearly and multitask.
Physical Requirements:
  • Have full range of mobility in upper and lower body.
  • Be able to reach overhead.
  • Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
  • Be able to handle, lift, pull and push materials and equipment to complete assigned job tasks.
  • Be able to handle mail bags, mail hampers, and packages often weighing up to 50 pounds.
  • Good hand dexterity. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
  • Good eyesight.
Visual Effort:
  • Well-lit office environment requiring average amount of visual effort.
  • Ability to see details at close range (within a few feet).
Safety:
  • Follows all prescribed safety regulations to diminish accidents.
  • Understanding of OSHA safety requirements.
  • Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
  • Immediately report circumstances you consider may present a hazard to yourself and others.
  • Report any accident whether minor or major.
Security
  • Must abide by all security regulations of the facility.
  • Must obtain and wear a photo ID.
Scope of Position:
  • Not applicable.
Declaration:

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change per the Statement of Work (SOW) of the project contact at any time.

Job Benefits
Nobis Enterprises offers a full package of benefits; some of which include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 403(b) Retirement Plan with matching
  • Vacation
  • Sick Pay
  • Government holidays - 10 days paid holidays
  • Life and AD&D
  • Short Term Disability (STD)
  • EAP

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