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Senior Service Technician

2 months ago

cincinnati, United States PMP, the Application Specialist Full time

PMP Industries Inc. (located in Cincinnati, OH) is part of an international group including 5 entities, 4 business divisions and 1.000 employees worldwide. Through its four divisions, PMP Industries is capable of serving a wide range of businesses globally: from Construction Equipment to the Steel industry, from AG & Forestry to Mining equipment manufacturers, from the Wind to the Marine industry. Our Cincinnati office concentrates on the sales and service of planetary gearboxes and hydraulics pumps/motors.


We are seeking a Senior Service Thecnician with strong work ethic, high energy, great people skills and a drive to succeed. This person will perform inspection and repair activities on PMP Industries Inc. (the “Company”) hydraulic and mechanical products/components in the field and at the workshop. Highly organized and self-motivated person with ability to work also unsupervised.


The essential functions include, but are not limited to the following:


  • Perform inspections, repair and test of Company products in the field and at Company facilities.
  • Create accurate reports and documents related to the inspection, repair and test of Company products.
  • Cooperate with other PMP employees to address and solve problems related to inspection, repair and test of Company products.
  • Review and suggest improvements to service-related documentation.
  • Create reports and technical documentation on application assessments and review and improve application related documentation.
  • Interact via phone and electronic communication with Company customers on service and application related matters. Visit Company customers in person to address any service and application related matters.
  • Increase the Company market penetration in North America by achieving customer satisfaction.
  • Attend technical and sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, regulations in the market place. (Note: International travel may be required.)
  • Performs other work-related duties as assigned.


Minimum Qualifications (Education, Experience, Skills)

  • Previous experience in service and repair activity with off highway mobile systems preferred
  • Ability to travel up to 25% of the time.
  • Ability to write reports and technical correspondence.
  • Ability to effectively establish rapport, present information and respond to questions from managers, clients, customers.
  • Skill and ability to meet people, listen and create reports.
  • Ability to work both independently and as a team player.
  • Excellent communication skills in written and verbal form.
  • Knowledge of computer skills. MS Office is preferred.


We strongly encourage applications from women, minorities, individuals with disabilities and covered veterans.